Brian Gonzalez
Miami,FL
Summary
Dedicated healthcare and services professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Caring healthcare aide providing in-home care. Detailed when reviewing instructions and medical charts to appropriately administer medications and treatments. Looking to expand further into the healthcare field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stretch Practitioner, Asissitant General Manager
Stretch Zone
Miami, FL
05.2022 - Current
- Preserved, restored and enhanced body movement of clients by utilizing assisted stretching techniques
- Enhanced clients' range of motion and facilitated a more comfortable lifestyle
- Handled client phone calls, offering assistance with scheduling and resolving issues.
- Ensured sanitation and safety protocols were consistently followed to maintain cleanliness and security
- Managed caseload of multiple sessions weekly using certified stretching techniques
- Documented injuries, progressions, and modifications for clients after each visit to maintain accurate records of their progress
- Delivered outstanding service throughout clients' sessions, resulting in consistently positive feedback and repeat business
- Developed and maintained customer relationships to increase client portfolio and ensure business continuity
- Implemented successful business strategies to increase revenue and target new markets.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Patient Care Taker
Elite Quality Services
Miami, FL
09.2021 - 05.2022
- Cultivated trustworthy caregiver relationships by effectively communicating with clients and their families
- Ensured timely feedback and updates to clients through check-ins and progress reports
- Worked under the guidance of registered nurses and physiotherapists to complete health-care duties such as medication administration and vital sign monitoring
- Assisted clients in safe and efficient travel to medical appointments and recreational activities
- Collaborated with client support team to assess and strategize ongoing service plans during case reviews.
- Administered necessary care to support patients with mobility and personal grooming needs
- Contacted medical providers on behalf of clients to follow up on appointments
- Observed emotional well-being and provided mental stimulation activities
- Provided companionship and emotional support to elderly clients
Park Services Aide,
Wess
Miami, FL
01.2019 - 03.2020
- Demonstrated organizational skills and schedule awareness to efficiently execute booked events
- Ensured prioritized guest safety by providing clear directions for navigating parking areas, pathways, entrances, and exits
- Enthusiastically promoted facility and services by maintaining up-to-date knowledge of park amenities and rules
- Provided informative presentations and classes on preserving wildlife and ecosystems during guided tours
- Collaborated with team members to plan special events and outreach initiatives
- Enforced park rules and regulations ensuring protection of natural resources and public safety
Education
Associate of Arts - Business Administration And Management
Miami Dade College
Miami, FL01-2021
Skills
- Decision Making
- Progress Tracking
- Relationship Building
- Upselling
- Negotiation
- Preventive Care
- Staff Training
- Operations Management
Certification
- CNA- Certified Nurse Assistant
- CPR Certified
Languages
Spanish
Limited
Timeline
Stretch Practitioner, Asissitant General Manager
Stretch Zone
05.2022 - Current
Patient Care Taker
Elite Quality Services
09.2021 - 05.2022
Park Services Aide,
Wess
01.2019 - 03.2020
Associate of Arts - Business Administration And Management
Miami Dade College
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