Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Gonzalez

Waxhaw,NC

Summary

A hard working college student, who's highly skilled in customer service with valuable experience as a host, food and drink runner, adept at managing high volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Drink Runner

TopGolf
Waxhaw, North Carolina
05.2024 - 08.2025
  • Setup/close drink machine on opening and closing
  • Make and run drinks to customers
  • Take down the trash and dishes from my floor to the dishwasher and drain liquids frequently.

Host

Sushi 101
Waxhaw, North Carolina
05.2021 - 03.2022
  • Greeted guests upon arrival, and provided them with menus.
  • Took reservations and orders over the phone.
  • Monitored the waitlist
  • Assisted servers in seating guests and bussing tables.
  • Packed online and call in orders

Dishwasher

Sushi 101
Waxhaw, North Carolina
05.2021 - 02.2022
  • Washed dishes
  • Swept and mop floor before and after close
  • Made Sushi rice

Education

High School Diploma -

Marvin Ridge High School
Marvin, North Carolina
07-2023

Some College (No Degree) - Parks Recreation and Tourism Management

North Carolina State University
Raleigh, NC

Skills

  • Positive attitude display
  • Excellent customer service
  • Team Collaboration
  • Server Support
  • Adapting to Fast-paced environments
  • Seating arrangements
  • Reservations

Certification

  • Microsoft PowerPoint (Office 2019) 6/1/2020
  • Microsoft Word (Office 2016) 3/4/2020

Timeline

Drink Runner

TopGolf
05.2024 - 08.2025

Host

Sushi 101
05.2021 - 03.2022

Dishwasher

Sushi 101
05.2021 - 02.2022

High School Diploma -

Marvin Ridge High School

Some College (No Degree) - Parks Recreation and Tourism Management

North Carolina State University
Brian Gonzalez