Brian Gorman
Loveland,OH
Summary
Hard-working Supervisor with exceptional customer service experience, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
12
12
years of professional experience
Work History
Parks and Recreation Board Member
City Of Loveland
Loveland, OH
03.2022 - Current
Service Regional Supervisor
SwimSafe Pool Management
Loveland, OH
10.2021 - Current
- Hire, train and support personnel servicing pools. Auditing service quality/delivery. Perform pool spring openings, seasonal operations, fall closings and winterization. Strong troubleshooting skills. Maintain and perform minor repairs of pool equipment. Responsible for sales and billing of pool supplies, minor repairs and parts. Manage part-time seasonal pool technicians required to service pools and year round technicians servicing indoor aquatic centers.
- Interface with Property Managers, Aquatic Center Operation Managers, HOA/COA board members and resident property owners/pool users. Work with county and state personnel responsible for health dept inspections of pool water, chemical balance and infrastructure reviews.
- Manage pool network operations: includes job site safety, develop/adjust pool technician routes, schedules, define work requirements and time allocations to complete route services. Understand client’s expectations and define this to SwimSafe Pool Management service employees and set up quality checks to insure proper SwimSafe Pool Managements execution.
- Coordinate personnel hiring, training, work schedules, payroll and coaching. Manage and own day-to-day operations, as well as administrative needs, of each pool in the region.
Human Resources Recruiter
SwimSafe Pool Management
Loveland, OH
10.2017 - 10.2021
- Oversaw and managed on-boarding processes and programs to successfully integrate over one thousand new, transferred and promoted employees.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
- Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.
Aquatics Supervisor
Life Time Fitness Inc.
Mason, OH
06.2017 - 12.2017
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
Sales and Leasing Consultant
Ladin Hyundai Subaru
Thousand Oaks, CA
10.2016 - 05.2017
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Aquatics Manager
Life Time
Columbus, OH
05.2014 - 10.2016
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
Recreation Coordinator of Training
Walt Disney World
Orlando, FL
09.2010 - 05.2014
- Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
- Worked with central management to identify, plan, align and address training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Compiled training handbook and related course materials.
Education
Associate of Science - Health Promotion And Education
University of Cincinnati
Cincinnati, OHHigh School Diploma -
Loveland High School
Loveland, OHSkills
- Organizational Systems
- Market Conditions
- Continuous Improvement Projects
- Motivational Leadership
- Business Processes and Procedures
- Driver Routing
- Employee Coaching and Motivation
- Operational Efficiency
- Managing Operations and Efficiency
Timeline
Parks and Recreation Board Member
City Of Loveland
03.2022 - Current
Service Regional Supervisor
SwimSafe Pool Management
10.2021 - Current
Human Resources Recruiter
SwimSafe Pool Management
10.2017 - 10.2021
Aquatics Supervisor
Life Time Fitness Inc.
06.2017 - 12.2017
Sales and Leasing Consultant
Ladin Hyundai Subaru
10.2016 - 05.2017
Aquatics Manager
Life Time
05.2014 - 10.2016
Recreation Coordinator of Training
Walt Disney World
09.2010 - 05.2014
Associate of Science - Health Promotion And Education
University of Cincinnati
High School Diploma -
Loveland High School
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