Brian Gottschalk
Brownstown ,MI
Summary
•At Village Ford I was a Certified Ford Flat Rate Automotive Technician, with ten years experience.
•Experienced with automotive diagnostics, repair, and maintenance. Utilized technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive repairs.
•Excelled in high stress, competitive flat rate shop format. Consistently beat productivity goals.
•At UPS I have been professionally trained on how to thrive in a stress filled, fast paced environment. While still following all safety protocols, and exceeding customer expectations.
Overview
26
26
years of professional experience
Work History
Package Delivery Driver
United Parcel Service, UPS
Taylor, MI
06.2003 - Current
- Ensured timely delivery of packages while adhering to safety protocols.
- Operated delivery vehicles efficiently, maintaining compliance with traffic regulations.
- Managed route planning to optimize delivery schedules and reduce delays.
- Communicated effectively with customers regarding delivery status and service issues.
- Performed routine vehicle inspections to ensure operational readiness and safety compliance.
Automotive Technician
Village Ford
Dearborn, MI
05.2000 - 10.2013
- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance.
- Led troubleshooting efforts for electrical and mechanical issues
- Implemented process improvements that reduced service turnaround times significantly.
- Collaborated with service advisors to deliver exceptional customer service and satisfaction.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Education
Associate of Science - ASSET Program Ford Technician, Applied Science
Henry Ford College
Dearborn, MISkills
Hard working
Self motivated
Detail oriented
Dependability and honesty
Ability to work in fast-paced environments
Timeline
Package Delivery Driver
United Parcel Service, UPS
06.2003 - Current
Automotive Technician
Village Ford
05.2000 - 10.2013
Associate of Science - ASSET Program Ford Technician, Applied Science
Henry Ford College