Brian Graham
Daytona Beach
Summary
Dynamic Appliance Repair Technician with a proven track record at GE Appliances, excelling in troubleshooting and diagnostic testing. Recognized for mentoring junior technicians and enhancing customer relationships, leading to increased repeat business. Skilled in equipment maintenance and effective communication, ensuring optimal appliance performance and customer satisfaction.
Experienced with diagnosing and repairing household appliances. Uses technical expertise to troubleshoot and resolve issues quickly and effectively. Knowledge of electrical and mechanical systems ensures reliable and high-quality maintenance and repair services. multiple year hall of fame technician.
Overview
11
11
years of professional experience
Work History
Appliance Repair Technician
Ge Appliances
10.2018 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
Appliance Repair Technician
Sears
12.2013 - 10.2018
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Educated customers on use, care and adjustments of appliances.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
Education
High School Diploma -
Seabreeze Senior High School
Daytona Beach05-2011
Skills
- Appliance troubleshooting
- Equipment maintenance
- Diagnostic testing
- Parts ordering
- communication skills
- self taught guitar player
- persistent
hall of fame
I have worked diligently over my career to grow not only my service area to allow more technicians to be hired but to continue the growth and retain the work our zone needs to keep our technicians employed. i want more in my career. i want to help other areas of the company grow. i love my job here at GEA and could not imagine anywhere esle i should be, but here!
Timeline
Appliance Repair Technician
Ge Appliances
10.2018 - Current
Appliance Repair Technician
Sears
12.2013 - 10.2018
High School Diploma -
Seabreeze Senior High School
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