Mycah Beavers
Mr. Bobs Appliance Repair
Wichita Falls,TX
12
years of professional experience
Dedicated Appliance Repair Technician with over six years of experience in diagnosing and repairing household appliances. Recognized for improving customer satisfaction through efficient service and mentoring junior staff to elevate operational standards.
Work History
Appliance Repair Technician
6 Years 7 Months- Diagnosed and repaired a variety of household appliances, ensuring optimal functionality.
- Utilized diagnostic software to identify issues and streamline repair processes.
- Improved customer satisfaction by providing timely and effective repair solutions.
- Trained junior technicians on best practices for appliance repair and safety protocols.
- Conducted routine maintenance checks to prevent appliance failures and extend longevity.
- Collaborated with suppliers to source high-quality replacement parts efficiently.
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Received consistently positive feedback from customers for prompt response times and successful repairs.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
- Disassembled, repaired and reassembled equipment in good working order.
Shop Hand
4 Months- Operated and maintained machinery for efficient shop processes.
- Conducted quality inspections on finished products to meet specifications.
- Collaborated with team members to streamline workflow and reduce downtime.
- Assisted in inventory management to ensure adequate stock levels.
CNC Machine Operator
1 Year- Operated CNC machinery to produce precision components according to specifications.
- Monitored production processes to ensure quality standards and adherence to safety protocols.
- Conducted routine maintenance on machines to minimize downtime and enhance operational efficiency.
- Collaborated with team members to troubleshoot machining issues, ensuring timely resolution of production challenges.
Shop Foreman
3 Years 5 Months- Implemented process improvements that increased operational efficiency and reduced downtime in equipment repairs.
- Supervised daily operations and workflow of shop activities, ensuring compliance with safety regulations.
- Trained and mentored junior staff in equipment maintenance and repair processes to enhance team efficiency.
- Coordinated logistics for parts and materials procurement to optimize inventory management.
- Developed training programs focused on skills development, resulting in improved employee performance and morale.
- Conducted regular inspections of tools and machinery, ensuring readiness and adherence to maintenance schedules.
- Collaborated with cross-functional teams to streamline workflows, enhancing communication between departments.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Managed materials inside shop and at job locations.
- Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
Education
GED
Skills
Appliance diagnostics
Diagnosing problems
Troubleshooting faults
Repairing units
Refrigeration systems
Gas appliance repair
Dryer repair
Repair cost analysis
Soldering techniques
Appliance troubleshooting
Electrical troubleshooting
Schematic reading
Wiring techniques
Multimeter usage
Soldering skills
Inventory management
Whirlpool and GE appliances
Job prioritization techniques
Customer relationship management
Maintaining inventory
Appliance circuit analysis
Preventive maintenance
Service sales
Computer skills
Fault detection
Customer service
Parts management
Time management
Problem-solving
Time management
Timeline
Appliance Repair Technician
Mr. Bobs Appliance Repair
01.2020 - CurrentRead More
Shop Hand
Shermco
09.2019 - 01.2020Read More
CNC Machine Operator
Arconic
07.2018 - 07.2019Read More
Shop Foreman
US Army
12.2014 - 05.2018Read More
Rider Highschool
GED
Read More