Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Brian Grant

Mineral Wells,TX

Summary

Detail-oriented Security Alarm Technician with 26 years of experience in installing and maintaining security alarm,fire alarm,access control and CCTV systems. Skilled in problem-solving and time management, consistently delivering reliable security solutions while fostering team collaboration and training junior staff.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Security Alarm Technician

ADT Security
Irving, TX
03.2000 - Current
  • Installed and programmed security alarm systems to ensure optimal performance.
  • Conducted routine maintenance and troubleshooting on alarm equipment to enhance reliability.
  • Collaborated with clients to assess security needs and recommend appropriate solutions.
  • Trained junior technicians on installation procedures and safety protocols for various systems.
  • Increased system reliability by performing regular testing on alarm components, identifying issues before they escalated into larger problems.
  • Optimized efficiency by maintaining an organized inventory of tools, replacement parts, and specialized equipment for job completion.
  • Reduced false alarms by conducting thorough inspections and maintenance of security equipment.
  • Developed positive relationships with clients through clear communication about project timelines, expectations, and ongoing support services provided after installation.
  • Elevated company reputation through exceptional customer service skills when interacting with clients during installations or service visits.
  • Collaborated closely with other technicians to share knowledge and troubleshoot complex issues, fostering a supportive work environment.
  • Maximized efficiency within a team environment while also demonstrating strong independent problem-solving abilities in various site conditions.
  • Collaborated with sales team to provide accurate estimates for system installations, ensuring budget adherence and customer satisfaction.
  • Expanded technical expertise by attending industry conferences, workshops, and training sessions to stay current on emerging trends in security technology.
  • Enhanced security systems by installing and programming alarm devices in residential and commercial properties.
  • Reduced potential safety hazards by adhering to strict safety protocols during all installation and maintenance tasks, including the use of personal protective equipment.
  • Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
  • Read and understood product manuals and blueprints.

Education

High School Diploma -

Weatherford High School
Weatherford, TX

Skills

  • Access control systems
  • Security system design
  • Low-voltage systems
  • System troubleshooting
  • Wireless security
  • Intercom systems
  • CCTV installation
  • Alarm panel programming
  • IP camera setup
  • Biometric devices
  • Problem-solving
  • Time management

Accomplishments

Two time install tech of the year and one time service tech of the year in my region.Multiple awards for customer service .

Certification

  • Licensed - Private security 26 years
  • Licensed RAS fire - 25 years
  • Certified Eagle eye, - 20 years
  • Certified Brivo access control, - 20years
  • Nicet Level II certified - 2010-2013

Interests

  • DIY and Home Improvement
  • Cooking
  • Music
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • I lead the safety team at my church
  • I help with the 4-6 grade sunday school class as well

Timeline

Security Alarm Technician

ADT Security
03.2000 - Current

High School Diploma -

Weatherford High School