Brian Gray
Greer,SC
Summary
Experienced Landscape Operations Manager with over a decade in the industry, recognized for driving operational excellence and managing diverse teams. Proven ability to transform underperforming divisions into high-achieving teams through process optimization and strategic leadership. Skilled in streamlining operations, enhancing client relationships, and achieving significant revenue growth while maintaining top-notch service quality and safety standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Maintenance Division Director
Precision Landscape Management
04.2020 - Current
- Developed and trained processes within the Maintenance, Design/Build, and Lawn Care divisions to increase efficiency and promote an effortless client experience
- Lead production and management teams through top line revenue growth from $2.3M to $8M
- Hired and trained account and production managers
- Implemented and trained Google Workspace and Aspire software throughout the entire company
- Introduced a culture of safety by establishing minimum safety standards and a weekly safety meeting.
- Helped develop employee training program to increase safety and employee retention
Shrub & Tree Care Manager
Schneider Tree Care
02.2015 - 04.2020
- Gained experience with a tree crew and plant health care crews.
- Implemented and trained the use of Tree Plotter tree inventory software which allowed increased revenue from a new service line.
- Performed Tree Risk Assessments and Tree Damage appraisals.
- Presented training topics in the weekly safety meeting and sales meeting about current and upcoming pest and disease issues.
- Lead six plant health care technicians as the Shrub and Tree Care Manager in three offices: Charlotte, NC, Greenville, SC, and Charleston, SC
Lawn Care Technician
TruGreen Lawn Care
07.2012 - 01.2015
- Properly applied chemicals in an assigned route with a specific client base as a residential technician
- Promoted to a Commercial Lawn tech after 1 year
- Operated ride-on sprayer/spreader and tractor/pull behind sprayer unit for large properties
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
Lawn Care Manager
Capstone Landscape Management
01.2010 - 07.2012
- Maintenance Crew leader responsible for production on all assigned clients' properties
- Promoted to Lawn Care manager as the company scaled in size.
- Worked with local vendors to develop and enhance the existing lawn care program.
- Communicated with clients about upcoming services and worked to resolve problems.
Lawn Maintenance Laborer
Weaver Construction & Landscape
01.2009 - 01.2010
- Performed cutting, trimming, and weed control tasks as a crew member.
- Contributed to the project crew by installing plants, mulch, sod, irrigation systems, and drainage solutions on clients' properties.
Education
Associate of Science - Criminal Justice
Bob Jones University
Greenville, SCSkills
- Leadership skills
- Relationship Building
- Strategic planning
- Public speaking
- Process development and implementation
- Data analysis
- Project Management
- Team Leadership, Training and Mentoring
- Use of DISC assessment tools
- Advanced knowledge of Aspire software
- Intermediate knowledge of Google Workspace management
- High level of operational skill with landscape maintenance equipment
- Operations logistics and planning
- 5 years of Sandler sales training experience
Certification
- ISA TRAQ Certified Arborist
- South Carolina Licensed Pesticide Applicator
- Class B CDL
- TCIA Certified Plant Health Care Technician
Timeline
Maintenance Division Director
Precision Landscape Management
04.2020 - Current
Shrub & Tree Care Manager
Schneider Tree Care
02.2015 - 04.2020
Lawn Care Technician
TruGreen Lawn Care
07.2012 - 01.2015
Lawn Care Manager
Capstone Landscape Management
01.2010 - 07.2012
Lawn Maintenance Laborer
Weaver Construction & Landscape
01.2009 - 01.2010
Associate of Science - Criminal Justice
Bob Jones University
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