BRIAN GUTIERREZ
Oakland Park,FL
Summary
Passionate and experienced bakery professional with over 2 years in hospitality industry, including 6 moths in a supervisory role. Proven ability to lead and develop a team, manage bakery operations, and deliver exceptional customer service. Adept at inventory management, safety and sanitation compliance, and ensuring the highest quality of baked goods. Known for strong communication skills, attention to detail, and the ability to adapt to a fast-paced, dynamic environment. Committed to upholding Sprouts Farmers Market's standards while driving sales and enhancing the customer experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
UBEREATS
Oakland Park, FL
01.2024 - Current
- Delivered food orders promptly and efficiently to customers
- Provided excellent customer service and ensured order accuracy
- Maintained a high level of professionalism and adhered to traffic regulations.
Owner
SMART FRESH CLEANUP LLC
Miami Beach, FL
01.2021 - 01.2023
- Provided cleaning services for AirBnB apartments and private homes
- Managed customer expectations and negotiated services
- Maintained high standards of cleanliness and organization.
Pastry Cook
ONE HOTEL
Miami Beach, FL
01.2021 - 01.2022
- Created desserts and maintained high standards of cleanliness and organization in the kitchen, following all health and safety regulations, which led to passing multiple health inspections with commendations.
- Assisted in front-of-house duties during peak hours, interacting with customers to provide product recommendations and ensure a positive dining experience.
- Trained and mentored junior staff on proper baking techniques, safety protocols, and efficient use of equipment, resulting in improved team performance and product quality.
- Operated and maintained bakery equipment, such as mixers, ovens, and proofers, troubleshooting minor issues and ensuring they were always in peak working condition.
Airplane Mechanic
COPA AIRLINES
Bogotá, Colombia
01.2013 - 01.2020
- Maintained aircraft in excellent mechanical condition
- Collaborated with a team to ensure high safety standards
- Demonstrated strong problem-solving skills and attention to detail
- Coordinated tasks to ensure timely completion of maintenance work.
Coordinator
CINECOLOMBIA
Bogotá, Colombia
01.2012 - 01.2013
- Resolved customer issues and managed a team for optimal coverage.
Education
Airplane Mechanic Degree -
NATIONAL TRAINING SERVICE (SENA)
Bogotá, Colombia01.2015
Skills
- Team Leadership & Supervision
- Customer Service Excellence
- Communication Skills
- Inventory Management
- Operational Efficiency
- Safety & Sanitation Compliance
- Equipment Operation & Maintenance
- Flexibility & Adaptability
- Attention to Detail
- Customer Interaction & Sales
Certification
- Learning How to Learn (Coursera)
- English for Career Development (Coursera)
- Back-End Software Developer (boot.dev)
Timeline
Delivery Driver
UBEREATS
01.2024 - Current
Pastry Cook
ONE HOTEL
01.2021 - 01.2022
Owner
SMART FRESH CLEANUP LLC
01.2021 - 01.2023
Airplane Mechanic
COPA AIRLINES
01.2013 - 01.2020
Coordinator
CINECOLOMBIA
01.2012 - 01.2013
Airplane Mechanic Degree -
NATIONAL TRAINING SERVICE (SENA)
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