Reliable and customer-focused operations professional with experience in project coordination, field service, delivery, construction supervision, and customer service. Skilled in managing daily responsibilities, coordinating with customers and team members, troubleshooting issues, maintaining schedules, and ensuring work is completed accurately and on time. Experienced driving throughout the Phoenix metropolitan area and working independently in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Delivery Driver / Parts Delivery
Winston
Phoenix, AZ
01.2026 - 07.2026
Delivered plumbing parts and materials to customers and job sites throughout the Phoenix metropolitan area.
Planned and completed daily delivery routes efficiently while meeting scheduled delivery times.
Verified orders and materials to help ensure customers received the correct parts.
Loaded, transported, and unloaded plumbing supplies safely and carefully.
Provided professional and dependable customer service during deliveries.
Maintained communication with dispatch, customers, and team members regarding deliveries and order needs.
Project Manager / Service Assurance Technician
Cox Communications
, Arizona
01.2020 - 01.2025
Managed projects and coordinated work involving Cox Communications services and the Verizon Wireless account.
Troubleshot network and service issues throughout Arizona and helped identify solutions to restore service.
Coordinated project activities, schedules, and priorities to support successful completion of assignments.
Communicated with team members, customers, and stakeholders to address issues and provide updates.
Delivery Driver
FedEx Accurate Deliveries
, Arizona
01.2015 - 01.2020
Delivered packages along assigned routes while maintaining accuracy, timeliness, and customer service.
Handled packages carefully and ensured deliveries were completed correctly.
Managed daily routes and adjusted to changing delivery priorities.
Punch Technician
Beazer Homes
, Arizona
01.2012 - 01.2015
Inspected homes prior to homeowner walkthroughs and addressed items requiring correction.
Identified and helped resolve punch-list issues to ensure homes were ready for move-in.
Coordinated repairs and followed up on outstanding construction concerns.
Assistant Superintendent
Heritage
, Arizona
01.2006 - 01.2012
Assisted with supervising flooring crews working on tile, carpet, and wood flooring projects throughout Arizona.
Coordinated daily work activities and helped ensure projects were completed according to schedule.
Supervised crews and supported productivity, quality, and job-site organization.