Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Brian Haugh

Round Rock,TX

Summary

Dynamic account manager with expertise in client relations and customer service, previously at Mapei. Successfully grew sales to 7.3 million by leveraging teamwork and collaboration. Proven track record in developing strategic proposals and enhancing market presence, driving revenue growth and fostering long-term relationships with key stakeholders.

Overview

25
25
years of professional experience

Work History

Account Manager

Architectural Surfaces Group
Austin TX
02.2025 - Current
  • Managed client accounts by addressing inquiries and resolving issues promptly.
  • Supported sales team in developing proposals and presentations for potential clients.
  • Maintained accurate records of client interactions and account details using CRM software.
  • Coordinated project timelines and deliverables to ensure customer satisfaction and project success.

Sales Manager

MSI
Austin TX
01.2018 - 02.2025
  • Developed and executed sales strategies to enhance market presence and drive revenue growth.
  • Led cross-functional teams to improve customer engagement and satisfaction through targeted initiatives.
  • Analyzed market trends and competitor activities to inform strategic planning and decision-making.
  • Mentored and trained sales staff, fostering a culture of continuous improvement and professional development.

Branch Manager

American Tile Supply
Austin TX
01.2011 - 02.2018
  • Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
  • Managed inventory levels, optimizing stock turnover and minimizing excess inventory.
  • Trained and mentored staff, enhancing team performance and operational efficiency.
  • Implemented process improvements, reducing operational costs while maintaining service quality.

Account Manager

Mapei
Austin TX
01.2001 - 01.2011
  • Assisted in identifying opportunities for upselling products and services to existing clients.
  • Collaborated with cross-functional teams to streamline processes and enhance service delivery.
  • Conducted market research to understand industry trends and inform client strategies.
  • Delivered exceptional customer service, fostering long-term relationships with key stakeholders.
  • Grew sales to 7.3 million.

Education

Law

UMKC
Kansas City, MO
05-1986

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations

Timeline

Account Manager

Architectural Surfaces Group
02.2025 - Current

Sales Manager

MSI
01.2018 - 02.2025

Branch Manager

American Tile Supply
01.2011 - 02.2018

Account Manager

Mapei
01.2001 - 01.2011

Law

UMKC
Brian Haugh