Brian Hawker
Columbus
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
14
14
years of professional experience
1
1
Certification
Work History
BCU
Vernon Hills
05.2018 - Current
- Directed daily operations of the branch, including customer service, sales and marketing activities.
- Oversaw compliance with regulatory requirements and internal policies.
- Coordinated approval or rejection of lines of credit, consumer loans and personal loans
- Monitored financial performance of the branch on a monthly basis.
- Facilitated team meetings to promote communication and collaboration.
- Resolved customer issues swiftly to maintain high satisfaction levels.
Business Development Officer
Bridge Credit Union
Columbus
10.2014 - 04.2018
- Developed strategic partnerships to enhance member services and product offerings.
- Presented financial products and services to potential members and community organizations.
- Managed client relationships to ensure satisfaction and retention of members.
- Attended networking events to build relationships with potential clients.
Teller
Huntington National Bank
Columbus
09.2011 - 09.2014
- Processed customer transactions accurately and efficiently.
- Managed cash drawers and balanced daily transactions.
- Promoted bank products and services to enhance customer experience.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
Education
Some College (No Degree) - PGM
Ferris State University
Big Rapids, MISome College (No Degree) - Accounting
Capital University
Columbus, OHSome College (No Degree) -
Columbus State Community College
Columbus, OHSkills
- Customer relationship management
- Problem solving
- Friendly, positive attitude
- Excellent communication
- Customer service excellence
- Presentation skills
- Flexible and adaptable
- Multitasking
Accomplishments
- Branch of the year, 2018 and 2020
Certification
- CCUFC Certified
- Certified Consumer Underwriter through BCU
Affiliations
- Volunteer at Powell Animal Welfare Society (PAWS)
Timeline
BCU
05.2018 - Current
Business Development Officer
Bridge Credit Union
10.2014 - 04.2018
Teller
Huntington National Bank
09.2011 - 09.2014
Some College (No Degree) - PGM
Ferris State University
Some College (No Degree) - Accounting
Capital University
Some College (No Degree) -
Columbus State Community College