Brian Hendricks
Las Vegas,NV
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
29
29
years of professional experience
Work History
Account Manager, Outside Sales
Freezing Equpment Comanay/Cooling Equipment Sales
11.2018 - 01.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts and manufacturers, ensuring timely communication and effective problem resolution when it arrived.
- Maintained positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Cultivated long-term relationships with key stakeholders in my and others assigned accounts, fostering trust and loyalty among clients.
Account Manger / Business Development Manager
Danfoss
10.2016 - 10.2018
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Generated new business with marketing initiatives and strategic plans.
- Promoted to National Business Development Manager for Canada and the United States.
- Represented company and promoted products at conferences and industry events.
Director of Engineering
PermaCold Enigneering Inc
05.1995 - 10.2016
- Managed resource allocation and utilization for entire Construction department.
- Represented company within client industry organizations and at industry events.
- Functioned as primary point of contact for high-profile clientele, addressing concerns and meeting or exceeding expectations.
- Evaluated emerging technologies to identify opportunities for integration into existing systems or develop innovative solutions.
- Collaborated closely with sales teams to develop customized solutions that met client needs while driving revenue growth.
Education
4.0 GPA That Can Convert To Associates - Steamfitters And Piping
Steamfitters Union
Portland, OR06-2000
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Client relationship management
- Customer satisfaction
- Relationship building
- Strategic planning
- Sales development
- Networking skills
- Revenue generation
- New account creation
- Territory management
Affiliations
- IIAR, RETA, ASRS
Timeline
Account Manager, Outside Sales
Freezing Equpment Comanay/Cooling Equipment Sales
11.2018 - 01.2024
Account Manger / Business Development Manager
Danfoss
10.2016 - 10.2018
Director of Engineering
PermaCold Enigneering Inc
05.1995 - 10.2016
4.0 GPA That Can Convert To Associates - Steamfitters And Piping
Steamfitters Union
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