Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Haley Philippus

Henderson ,CO

Summary

Ambitious and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong communication and interpersonal skills for providing superior customer experiences.

Overview

10
10
years of professional experience

Work History

Account Manager, Outside Sales

City Electric Supply
08.2021 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Project Manager, Quotations Specialist

City Electric Supply
07.2014 - 08.2021
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Prepared detailed reports on project status ensuring transparency and alignment with objectives.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Managed projects effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Negotiated competitive pricing with suppliers, resulting in improved profit margins for the company.
  • Ensured accuracy of all quotes by meticulously reviewing specifications, drawings, and other documentation provided by clients.

Education

Bachelor of Science - Biology

Metropolitan State University of Denver
Denver, CO

Skills

  • Client Relationship Building
  • Account Development
  • Project Management
  • Community Involvement
  • CRM Systems
  • Complaint Management
  • Sales Development
  • Account Management
  • Converting Leads
  • Client Relationship Management
  • Customer Rapport

Affiliations

  • Avid volunteer in the cancer community
  • Continued multi-sport athlete

Timeline

Account Manager, Outside Sales

City Electric Supply
08.2021 - Current

Project Manager, Quotations Specialist

City Electric Supply
07.2014 - 08.2021

Bachelor of Science - Biology

Metropolitan State University of Denver

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Haley Philippus