Brian Holm
Lexington,KY
Summary
Skilled Data Systems Administrator bringing more than 6 years of experience in design and administration of databases, as well as key skills in modeling and warehousing of data, development of enterprise architectures and strategic collection and use of business intelligence. Proficient in technical software and tools to learn new strategies quickly. Has held a Secret security clearance for the past 6 years. Collaborative and team-oriented with first-rate oral and written communication, complex problem-solving and decision-making abilities. Also, fluent with business analysis and business architecture.,
Overview
6
6
years of professional experience
1
1
Certification
Work History
Desktop Support Technician
Gray Construction
Lexington , KY
2023.03 - Current
- Provided technical support to users regarding hardware, software and network related issues.
- As Senior Technician, I managed a team of 8 Service Desk employees throughout daily operations.
- Diagnosed network connectivity issues by troubleshooting LAN and WAN components including routers, switches and cables.
- Assisted with the installation of new computers, peripherals and other IT-related equipment.
- Installed and configured hardware such as printers, scanners, monitors, keyboards and mice.
- Troubleshot computer systems to identify and resolve operating system and application problems.
- Created detailed documentation of all tasks performed on user's computers.
- Conducted training sessions for end users on basic use of software applications like MS Office Suite.
- Analyzed existing systems and processes to identify areas of improvement.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Performed root cause analysis activities when investigating production incidents.
Data Systems Administrator
United States Marine Corps
Jacksonville , NC
2018.11 - 2022.11
- Senior Data Systems Administrator within my command and proactively managed a team of 25+ through daily operations.
- Performed preventive maintenance and upgraded systems to improve network, system, and data availability and integrity.
- Orchestrated and oversaw upgrades to system hardware and software.
- Developed data models and database designs to plan projects.
- Tested and modified databases to determine and correct issues.
- Created and monitored performance metrics to keep databases functioning at optimal capacity.
- Solved complex analytical problems using statistical models from data.
- Communicated with data architects, programmers and engineers to keep projects on track.
- Uploaded antivirus software to protect data from cyber threats and malware.
- Analyzed database applications and made necessary adjustments to parameters and architecture to improve performance.
Warehouse Clerk
Grunt Style
Carol Stream , IL
2018.06 - 2018.11
- Maintained business operations by communicating with coworkers and managers.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
High School Diploma -
Wheaton North High School
Wheaton, IL05.2018
Bachelor of Science - Business Operations Management
Southern New Hampshire University
Hooksett, NHSkills
- Microsoft Office
- ITSM Design/Management
- Data Management
- Microsoft PowerShell
- Database Analysis
- Database Administration
- Information Systems Management
- Document Management
- Team Management
- Reliable & Trustworthy
- Critical Thinking
Certification
- Obtained USMC COMPTIA Security+ certification.
- Obtained Information Technology Infrastructure Library(ITIL) Certification
- Completed Coursework of COMPTIA Network +/A + courses.
Timeline
Desktop Support Technician
Gray Construction
2023.03 - Current
Data Systems Administrator
United States Marine Corps
2018.11 - 2022.11
Warehouse Clerk
Grunt Style
2018.06 - 2018.11
High School Diploma -
Wheaton North High School
Bachelor of Science - Business Operations Management
Southern New Hampshire University
- Obtained USMC COMPTIA Security+ certification.
- Obtained Information Technology Infrastructure Library(ITIL) Certification
- Completed Coursework of COMPTIA Network +/A + courses.
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