Driven Systems Administrator with over 17 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures, focused primary on End User Technology for desktops, mobile and specialty IT equipment. . Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
18
18
years of professional experience
Work History
Technical Systems Administrator II
Sharp HealthCare
San Diego, CA
08.2015 - Current
Managed lifecycle of Sharp's fleet of >6000 mobile devices including iPads, iPhones and specialty Android devices (Zebra TC52's)
Implemented Cerner CareAware go live on 1800 Zebra TC52's for Sharp Grossmont and Coronado hospitals
Implemented Workday on 150 Zebra TC52's for Sharp Supply Chain teams
Implemented Apple's HIPAA compliant version of FaceTime during COVID-19 pandemic to enable seamless video visits between physicians and patients and patient families to patients.
Architected new iOS standards for shared mobile devices as Sharp transitions to Epic EMR
Architected new device update process for iOS and Android devices to keep OS security patches close to current
Acted as primary SME for all mobility issues for Sharp Support teams: Site Support, Device Deployment and Technical Assistance Center
Architected and maintained per-app VPN tunnel infrastructure.
Update packages and patch Red Hat Linux tunnel servers and AirWatch Cloud Connector integration and Relay Windows servers.
Acted as SME for all Clinical Imaging and Cardiology and Perioperative applications, including representing EDA for all Fuji Synapse, Fuji Prosolv, Nuance PowerScribe, Nucleus IX, Apollo arccMobile, Merge CADStream, Vital Images, etc.
Associate Director
Abnology, Inc.
San Diego, CA
03.2013 - 06.2014
Managed day-to-day End User Technology operations for a IT Service Provider that specialized in Healthcare, Biotechnology and Pharmaceutical verticals
Oversaw management of ITSM, Reporting Systems and Purchasing/Invoicing for a team of 16 individuals involved in Site Support and Help Desk and Consulting roles for clients
Manged budget of over $250K
Presided over hiring and management of personnel
Senior Lead Support Engineer
Amylin Pharmaceuticals, Inc.
San Diego, CA
02.2003 - 01.2013
Managed day-to-day Site Support laboratory and research for 200 person Research department including Preclinical, In Vivo Pharmacology, Chemistry, Biochemistry, Bioanalytical and Laboratory Informatics
Setup and managed a large animal research off-camus facility using state of art technology for monitoring and control of research and validation equipment
Managed all validated IT Research equipment and keep them in compliance per FDA regulations (GLP, GCP, GMP)
Built and maintained 4 Bioinformatics Research and Clinical Informatics Linux cluster farm
Managed IT desktop and server infrastructure for multimillion-dollar Research computing network, including electron microscopy, DMPK, Mass Spec and Chromatography systems
Managed mobile devices used by field engineers with MobileIron MDM (now Ivanti)
Education
Bachelor of Science - Animal Physiology And Nueroscience
University of California - San Diego
La Jolla, CA
06.2002
Skills
VMware Workspace ONE MDM
VMware Per-App VPN Infrastructure
MobileIron MDM
Ivanti Management Suite
AutoIT (high level progamming)
PowerShell Scripting
Timeline
Technical Systems Administrator II
Sharp HealthCare
08.2015 - Current
Associate Director
Abnology, Inc.
03.2013 - 06.2014
Senior Lead Support Engineer
Amylin Pharmaceuticals, Inc.
02.2003 - 01.2013
Bachelor of Science - Animal Physiology And Nueroscience