Kameill Taylor
St Louis,MO
Summary
With a strong background in the hospitality industry, I am recognized for my approachable demeanor and consistent attention to quality customer service. As a seasoned Lead Retail Sales Associate, I bring comprehensive experience in high-volume retail environments, excelling in customer service, merchandising, and team leadership. My proven track record includes driving sales growth through effective product promotion and fostering positive customer relationships. Known for swiftly handling assignments, resolving issues promptly, and ensuring customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Desk Clerk
Saint Louis Community College
St Louis, MO
08.2023 - 03.2024
- Managed customer complaints in a professional manner.
- Provided information regarding services, policies, procedures, and other related topics.
- Coordinated company events with venues and advised staff of pertinent details.
- Greeted customers and provided assistance with inquiries.
- Performed administrative tasks such as filing paperwork and scheduling appointments.
- Assisted in the organization of documents related to customer service.
- Maintained a log of customer interactions and requests for follow-up action.
- Greeted customers, answered general questions and directed to appropriate locations.
- Organized promotional materials for distribution at events.
Lead Retail Sales Associate
Six Flags
St Louis, MO
06.2020 - 10.2022
- Cleaned shelves, counters and tables to maintain organized store.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
- Provided support during seasonal events or promotions.
- Trained and supervised sales associates on customer service standards and operational procedures.
- Enforced safety regulations within the store environment.
Education
High School Diploma -
Normandy High School
St Louis, MO05-2023
Skills
- Work under pressure
- Empathy and patience
- Record keeping
- Strong organizational skills
- Report generation
- Information desk management
- Information management
- Analytical skills
- Customer satisfaction
- Verbal and written communication
- Telephone and email etiquette
- Problem-solving aptitude
- Teamwork
Certification
- BLS
Languages
English
Professional
Timeline
Information Desk Clerk
Saint Louis Community College
08.2023 - 03.2024
Lead Retail Sales Associate
Six Flags
06.2020 - 10.2022
- BLS
High School Diploma -
Normandy High School
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