Emmalee Greer
Jackson,MS
Summary
Professional and industrious customer service bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support. Welcoming clerical professional with 20 years of experience in hospital office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, [directing visitor and patients.
. Accurate when entering information in Microsoft office and keeping organized filing systems.
Overview
24
24
years of professional experience
Work History
Information Desk Clerk
MS.Baptist Medical Center
05.2015 - 03.2024
- Compiled information from files and research to satisfy information requests.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Resolved customer problems and complaints.
- Routed incoming mail and messages to relevant personnel without delay.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Counter Clerk
Clark's Cleaners
02.2000 - 05.2015
- Addressed guest complaints and resolved issues to promote satisfaction.
- Operated cash register to accurately complete customer financial transactions.
- Reconciled cash drawer and corrected any errors.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Processed customer orders and accurately entered into order system.
- Rang up sales using cash register following cash-handling procedures.
Education
No Degree - Sociology
05.2026
High School Diploma -
05.1986
Skills
- Strong organizational skills
- Customer Service
- Mail handling
- Security awareness
- Courteous and Professional
- Problem-solving abilities
- Professional Demeanor
- Self Motivation
- Multi-Line Telephone Systems
- Data Entry
Accomplishments
Phi Theta Kappa National Honor Society
Timeline
Information Desk Clerk - MS.Baptist Medical Center
05.2015 - 03.2024
Counter Clerk - Clark's Cleaners
02.2000 - 05.2015
Hinds Community College - No Degree, Sociology
French Camp Academy - High School Diploma,
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