BRIAN HUDSON
GALLATIN,TN
Summary
Operations leader with extensive experience managing large-scale operations and workforce teams. Proven track record in optimizing multimillion-dollar budgets while enhancing safety and performance metrics. Currently overseeing downtown operations, implementing strategic initiatives to improve accountability and service delivery.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Manager
Block by Block / Nashville Downtown Partnership
Nashville, USA
11.2022 - Current
- Manage 114+ employees across downtown operations
- Oversee service delivery, quality assurance, and operational performance
- Implement zone-based model improving accountability and consistency
- Maintain labor costs below budget while meeting performance goals
- Develop KPI tracking systems and executive reporting dashboards
- Create SOPs improving safety, efficiency, and service consistency
- Conduct audits, inspections, and safety compliance reviews
- Lead operations during major events and peak tourism periods
- Manage scheduling, staffing, coaching, and performance management
- Maintain relationships with city leadership, vendors, and stakeholders
- Oversee vendor contracts and service agreements
- Manage fleet of 27 vehicles and maintenance coordination
Regional Area Manager
IAA
07.2015 - 11.2022
- Oversaw $90M+ annual revenue operations
- Managed 11 Branch Managers, 135 employees, and 215 contractors
- Improved operational efficiency, safety, and customer service performance
- Developed and promoted multiple leaders into management roles
- Maintained national insurance carrier relationships
- Led logistics, compliance, safety, and transportation programs
Branch Manager
IAA
04.2013 - 07.2015
- Managed branch operations, staffing, budgeting, and safety compliance.
General Manager
Copart
09.2007 - 04.2013
- Oversaw operations, P&L, safety, and customer service for $7M revenue facility with 20 employees.
Education
Bachelor of Science - Business Administration (Finance)
University of Tennessee
Skills
- Operations Management
- Workforce Leadership
- Budget & P&L Oversight
- Strategic Planning
- KPI Development
- Process Improvement
- Fleet & Asset Management
- Vendor Management
- Safety & Compliance
- SOP Development
- Labor Optimization
- Executive Reporting
- Change Management
- Public-Private Partnerships
Certification
- OSHA 30-Hour Safety Certification
- OSHA 10-Hour Safety Certification
Awards
- National Region of the Year – IAA (2020, 2016)
- Top Branch Contribution Award – IAA (2020)
Leadership Highlights
- Led 114+ employees in downtown Nashville operations
- Managed 350+ employees and contractors across multi-state operations
- Oversaw $90M+ annual revenue responsibility
- Directed fleet operations of 27 vehicles and assets
- Recognized with multiple national leadership awards
- Extensive stakeholder management with city agencies and private partners
Timeline
Operations Manager
Block by Block / Nashville Downtown Partnership
11.2022 - Current
Regional Area Manager
IAA
07.2015 - 11.2022
Branch Manager
IAA
04.2013 - 07.2015
General Manager
Copart
09.2007 - 04.2013
Bachelor of Science - Business Administration (Finance)
University of Tennessee