Brian Johnson
Jacksonville
Summary
Dynamic Field Service Technician with extensive experience at Davis Heating and Air, excelling in troubleshooting and repair. Recognized for exceptional customer service and effective problem-solving skills, consistently enhancing client satisfaction. Proficient in preventive maintenance and equipment inspection, ensuring optimal performance and reliability in all service operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Service Technician
Davis Heating and Air
02.2023 - Current
- Assisted in installation and repair of equipment on-site, ensuring operational efficiency.
- Conducted routine maintenance checks to identify and resolve technical issues promptly.
- Collaborated with team members to troubleshoot customer concerns and implement effective solutions.
- Utilized diagnostic tools to evaluate equipment performance and optimize service delivery.
- Provided exceptional customer support during field visits, enhancing client satisfaction levels.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
Education
High School Diploma -
Coastal Community College
Jacksonville, NC04-2014
Skills
- Problem-solving
- Troubleshooting and repair
- Field repairs
- Customer service
- Preventive Maintenance
- Technical troubleshooting
- Valid Driver's license
- Power tools operation
- Repair and installation
- Heavy lifting
- Courteous and professional
- Installation and maintenance
- Multimeter usage
- Equipment inspection
- Equipment Repair
- Work orders
Certification
- CME - Certified Maintenance Employee
Languages
English
Full Professional
Timeline
Field Service Technician
Davis Heating and Air
02.2023 - Current
High School Diploma -
Coastal Community College