Accounts Payable professional with strong analytical skills and deep understanding of financial processes. Skilled in invoice processing, vendor management, and payment reconciliations. Focuses on team collaboration and achieving results, adapting to changing needs with reliability. Known for precision, organizational skills, and strong communication abilities.
Overview
23
23
years of professional experience
Work History
Property Management
Kee Four Seasons LLC
06.2018 - 03.2026
Adapted quickly to changing regulations and industry trends, ensuring compliance with all applicable laws and maintaining up-to-date knowledge of best practices in property management.
Developed expert knowledge of property management software, improving efficiency in daily tasks and reporting duties.
Assisted in budget preparation for leasing activities, aligning with property management financial goals.
Personal Banker
Key Bank
Redmond
10.2016 - 06.2018
Cultivated strong relationships with clients to understand financial needs and provide tailored banking solutions.
Delivered exceptional customer service, addressing inquiries and resolving issues efficiently to enhance client satisfaction.
Facilitated account openings and closings, ensuring compliance with banking regulations and internal policies.
Assisted clients in selecting appropriate financial products such as loans, mortgages, and investment accounts.
Trained new staff on operational procedures and customer engagement techniques to improve overall team performance.
Analyzed client portfolios to identify opportunities for cross-selling additional banking services effectively.
Established rapport with clients through attentive listening, understanding their financial needs, and recommending suitable products and services.
AT&T Store Manager
AT&T
Kent, Sammamish, Factoria, Redmond
06.2010 - 10.2016
Led store operations, driving sales growth and enhancing customer satisfaction. Implemented strategic initiatives, resulting in substantial revenue increase and improved team performance.
Pioneered new sales techniques and customer engagement strategies. Revamped store layout and product displays, significantly boosting foot traffic and conversion rates.
Fostered a cohesive team environment, mentoring staff to exceed targets. Collaborated with regional managers to align store goals with company objectives, enhancing overall performance.
Analyzed sales data and market trends to optimize inventory and pricing strategies. Implemented data-driven decision-making processes, leading to improved stock management and profitability.
Anticipated industry shifts, positioning the store to capitalize on emerging technologies and consumer trends. Developed long-term strategies to ensure sustained growth and market leadership.
Purchasing Buyer AR/AP Accounts Inventory Planner
Ajilon Finance
09.2006 - 07.2011
Clearwire : Manages 80% purchasing functions. Receives and grants approval for purchases of goods or services. Analyzes changes or new issues in materials and supply to reduce costs and improve quality. Process and prepare invoices for customers and dealers.
Responsible for all network deployment purchases by the organization. Evaluates and approves vendors and authorizes purchase orders for goods or services.
Creates purchase orders for the acquisition of materials. Provides routine administrative support.
Researching unapplied cash, using contracts, cash receipts, credit memos, and forms of payment.
Researching and resolving A/R issues with customers or vendors
Updating and reconciling sub-ledger to the general ledger
Responsible for purchasing and negotiating prices on new hardwood materials, working with alternate distributors.
Analyzing possible new vendors for better shipment to fulfill customer needs.
Created purchase orders for customers & inventory distribution among our SEA, POR, SPO warehouses.
Monthly basis I research each product line for new trends or advances to make appropriate buying decisions to avoid excess inventory and stock high-selling items.
Accounts Receivable Cash Application Coordinator
T-Mobile
Bellevue
12.2005 - 06.2006
Post cash receipts to mainframe billing system, Prepare and process customer account credits
Prioritize workload to ensure timely processing of payments in high volume environment
Reconcile customer accounts. Investigate and resolve missing or misapplied payments
Review and process all customer refunds including credit card, check and deposit refunds
Reconcile and record all batch posting activity including airtime payments, collection agency payments, NSF checks, and adjustment of business accounts
Maintain and process Streamline payment forms submitted by Call Center employees
Interface with all T-Mobile departments, vendors, pertinent carriers, and customers as needed to resolve customer issues
Responsible for researching credit card and electronic check payment disputes
Research and back out returned payments using SAMSON, jPayment and Payment tech
Maintain weekly/monthly cash tracking documents and reports
Accounts Payable Analyst
Amazon.com
Seattle
03.2003 - 04.2004
Data entry specialist “researching high volume of documents, matching invoices, checks and filing papers”
Directed workflow, supervised and trained accounting staff performing posting to general ledger, accounts receivable and payable accounts. Maintain and maintenance over 300 high priority accounts: VoiceStream Wireless, Microsoft, & SanDisk.
Closing and Reconciliation on statements on month end basis
Providing effective and efficient solutions to resolve future problems
Communicating with internal customers, suppliers on a daily basis
Train associates in new software tools and projects
Financial and strategic planning on monthly reports
Customer service to all levels, from emails, phone, and letters
Education
Business Accounting
Pierce College District
Lakewood, WA
01.2005
Skills
Time Management, Project Management, Customer Service, Event Coordination, Problem Solving, Data Analysis, Team Collaboration
Accomplishments
Maintained occupancy rate at 89% for 13 months.
Turned the AT&T store ranked 43rd in the state into 2nd in the state within the year.