Brian Knight
Wilson,NC
Summary
Results-driven professional with extensive experience in financial management and performance analysis. Skilled in developing impactful sales strategies and leading teams to exceed sales goals while maintaining high standards of customer service.
Overview
16
16
years of professional experience
Work History
District Manager
VIP Formal Wear
Raleigh, NC
09.2024 - Current
- Develop and execute sales strategies that improve sales quality and elevate customer support across territories.
- Implement incentive programs that increased motivation and engagement within the sales force.
- Train and mentor new store managers on policies, procedures, product knowledge and techniques.
- Conduct employee performance reviews to identify and address opportunities for development.
- Prepare reports on sales performance for leadership review and strategic planning.
- Coordinate participation in trade shows and promotional events to represent the company.
Store Manager
The Men's Wearhouse
Raleigh, NC
01.2022 - 09.2024
- Managed daily store operations and ensured compliance with company policies.
- Developed and implemented store tactics and strategies to meet operational performance and sales goals.
- Recruited, trained, and mentored staff to enhance customer service and sales techniques, contributing to improved team performance.
- Strengthened workflow productivity through hiring, managing, and developing top talent to enhance overall team effectiveness.
- Evaluated store performance and integrated feedback to create and execute targeted improvement plans that addressed key operational challenges.
- Established customer service standards and monitored staff compliance to ensure consistent service quality and customer satisfaction.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared monthly reports on sales figures, expenses, profits.
- Maintained accurate records of employee performance reviews.
Store Owner
Express Mart
Enfield, NC
01.2011 - 01.2022
- Increased business by developing targeted marketing and promotional strategies that engaged customers and drove sales.
- Enhanced operational performance by creating business strategies and systems that streamlined operations and improved service delivery.
- Managed daily store operations and inventory control effectively.
- Monitored and adjusted inventory levels to maintain optimal stock availability, and restocked shelves regularly.
- Negotiated contracts with vendors to secure best prices for products.
- Provided training for employees on product knowledge and customer service techniques.
- Identified areas for improvement and implemented initiatives that enhanced productivity and reduced costs.
- Ensured compliance with state and local laws regarding business operations.
- Maintained records of sales, profits and losses within the store.
Education
High School Diploma -
Northwest Halifax High School
Littleton, NC06-2006
Some College (No Degree) - Basic Law Enforcement Training
Sampson Community College
Clinton, NCSkills
- Sales strategy
- Sales forecasts
- Performance analysis
- Customer relationship management
- Financial management
- Financial planning
- Financial oversight
- Stock optimization
- Talent acquisition
- Employee training
- Leadership development
- Team building practices
- Effective communication
- Cross-location coordination
Timeline
District Manager
VIP Formal Wear
09.2024 - Current
Store Manager
The Men's Wearhouse
01.2022 - 09.2024
Store Owner
Express Mart
01.2011 - 01.2022
High School Diploma -
Northwest Halifax High School
Some College (No Degree) - Basic Law Enforcement Training
Sampson Community College