Dependable, hard-working and self-motivated Sales Manager equipped for fast-paced work environment and changing daily needs. Serves customers effectively with attention to detail and understanding of the customers needs as well as the expectations of the company. Seeks out opportunities to go beyond basics, improve processes, build upon individual team members performances to strengthen the team as a whole and increase customer satisfaction.
Overview
33
33
years of professional experience
Work History
Area Sales Manager
Hint Water
San Francisco, CA
07.2022 - 09.2024
Established strong relationships with major accounts and key decision-makers to increase sales
Collaborated with clients and distributors to promote new products.
Achieved sales goals and service targets by building relationships with clients through outstanding customer service interactions
Was responsible for calling on over 200 accounts across Connecticut and Rhode Island territories
Territory Sales Manager
Mancini Beverage
Orange, CT
04.2019 - 05.2022
Achieved sales goals by implementing aggressive business development plan
Achieved sales forecast with continuous growth of existing accounts and proactive development of new accounts
Worked closely with all sales personnel to assist with routine sales and handle advanced issues
Projected sales and identified less profitable areas by closely monitoring operations
Resolved customer issues
Built relationships with key decision-makers to increase business volume with existing accounts
Worked with internal product management teams, customer service and supply chain to meet and exceed customer expectations
Maintained ownership of all merchandising logistics across assigned region
Improved employee skills, increased team value and cultivated leadership potential
Directed work of 15 employees and assisted with meeting specific team project goals
Improved team member performance through motivation and training
Managed performance of team members, conducted performance appraisals and recommended promotions.
Territory Sales Representative
Mancini Beverage
Orange, CT
03.2017 - 04.2019
Engaged customers and built connections to drive long-term sales
Maintained robust inventory of available products, avoiding delivery delays and maximizing profits
Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales
Consistently organized and restocked display racks to keep accounts ready for customer needs
Resolved customer issues quickly to recapture customer's loyalty and maintain sale
Interacted professionally with customers, informing individuals of sales promotions and driving product interest
Raised route revenue 13% in first year.
Assistant Grocery Manager
Super Stop & Shop
West Haven, North Haven, Milford, CT
05.2005 - 03.2017
Used computer-assisted ordering to order appropriate quantities of merchandise and supplies
Oversaw scheduling and labor allocation of anywhere from 10-15 employees to meet business needs and labor budget
Oversaw day-to-day operations and special projects in fast-paced work environments
Improved team member performance through motivation and training
Completed regular checks of floor and storage merchandise to identify optimal items for replenishment and reordering
Palletized boxes of merchandise to make it easier to restock large sections of merchandise
Identified vendors and suppliers to source materials and elements required for displays
Defined, designed and implemented creative visual merchandising strategies
Processed damaged items, documented evidence and prepared reports to expedite claims process
Conducted physical counts and resolved system discrepancies to reconcile inventory
Verified accuracy of billing data by researching and revising errors.
Computer Assisted Ordering Clerk
Super Stop & Shop
Stratford, CT
01.2002 - 05.2005
Inventoried, merchandised and investigated discrepancies to keep accurate counts of each product type
Used computer-assisted ordering to order appropriate quantities of merchandise and supplies
Helped receive and process grocery deliveries and updated inventory counts
Minimized loss by watching for and recognizing security risks and active theft.
Night Crew Member
Super Stop And Shop
Stratford, CT
05.2000 - 03.2002
Manually ordering for assigned areas of the store
Maintaining proper inventory levels to meet customer needs
Rotated and faced products during restocking to meet merchandising and quality standards
Organized stock rooms, shelves and staging areas
Sorted stock by aisles, loaded onto carts or pallets and transported to correct location for stocking.
Service Clerk, - Grocery Clerk
Super Stop & Shop
Stratford, CT
01.1992 - 01.2000
Pushing carriages, Bagging groceries, Keeping bottle redemption machines in proper working order as well as being responsible for distributing bottle redemption receipts to customers for cashing in.
Merchandiser
Dari Farms
CT
01.1997 - 01.2000
Traveling to 13 major supermarket chains across New Haven County to replenish shelf stock conditions
Build displays and assist with ordering product to maintain proper stock levels
Planogram resets in collaboration with the store and fellow distributors
Changed displays to promote new product launches and reflect seasonal themes.
Education
High School Diploma -
Kolbe Cathedral High School
Bridgeport, CT
06.1993
Skills
Strategic planning
Account growth
Sales supervision
Customer Relations
Performance management
Problem-solving
Analytical thinking
Process improvement
Acquire new business
Territory Management
Google Workspace: Proficient in Gmail, Google Docs, Google Sheets, and Google Slides
Microsoft Office Suite: Proficient in Word, Excel, PowerPoint, and Outlook
Cloud Storage: Experienced with Google Drive and Microsoft OneDrive