Brian Krempges

Sr Mail Clerk

Sanford Health

Sioux Falls, SD

12.2018 - Current

Communicate with employees and vendors to answer questions and address mailing issues.
Operate mail processing equipment and manually sort mail according to outside vendor specifications.
Troubleshot mail equipment, and assist mail vendor with software issues.
Apply appropriate postage to outgoing mail using postage machine or package mail labels.
Ensure boxes or envelopes are correctly sealed according to outside vendor specifications
Create labels using barcodes or other labeling software programs, such as SendPro Enterprise
Print Post Office Statements and other documents for mailing purposes that follow the job throughout production
Inspect outgoing mail for accuracy prior to distribution and mailing.
Answer telephones calls and messages, Emails and attend Webex or TeamViewer meetings with staff or with mail vendor
Load 3of9 or OMR barcoded letters into trays and maintain continuous flow when feeding letters to be inserted into envelopes. A few such mailings would be AP checks, Physician letters and Health Plan or GSS statements.
Organize and monitor mail supplies and general office supplies for mailroom.
Adhere to safety regulations while operating machinery in the mailroom area.
Maintain a clean work environment by disposing or shredding of waste material properly.
Maintain records of incoming and outgoing mailings.
Identify undeliverable mail and return to sender as needed.
Process outgoing mailings or packages to meet requirements of delivery providers such as USPS, UPS and QPS.
Hand Stuff envelopes for Sanford mail-outs such as physician letters or statement over-counts that contain too many pages to go through the inserters.
Reorder supplies when stock rans low to maintain necessary levels.
Monitor and direct work of lower-level clerks. I currently see them as equals, however, adjust the work schedule by how my co-worker states on how their' performance level is on day to day basis.
Receive, sort and organize incoming letters and packages from the main campus and business Center.
Organize outgoing mail pick ups for special mailings such as W2's, including arranging for a Sanford courier to deliver to the PO BMEU.
Weigh items using electronic scale to calculate shipping costs.
Work successfully with diverse group of coworkers to accomplish deadline goals on days extra help is needed.
Understand and follow oral and written directions.
Recognized by management for providing exceptional work ethic and attention to detail.
work with my coworkers to give Sanford a cost savings when working with mailing that are in the scope of our capabilities and standards.
Complete day-to-day duties accurately, although mistakes do happen, and will own up and learn from them.
Add safeguards to ensure data breaches do not occur, by checking quantities, double checking information and accurately operating and knowing the equipment.
Work with outside vendor or departments so that mailing addresses are positioned correctly when inserted into a double or single window envelope.
When needed as a backup, computer process the daily physician letters.
Have a good relationship with outside vendors or technicians, such as Pitney Bowes, PO BMEU, QPS or Sanford department users.
Willing to help out with pre-press trouble shooting issues regarding the plate processor or file formatting issues using InDesign application.
Operate and maintain tabbing machine to produce a mailer that meets Post Office specifications.
Operate and maintain address printer to produce a printed address that meet Post Office specifications.
Operate and maintain the mail inserter so it has reliable and consistent results.
Operate and maintain the mail meter to have optimal printing and feeding results.
Knowledge of pre-press procedures

Overview

Work History

Sr Mail Clerk

Pre-press Technician

Education

Associate of Applied Science - Graphic Communications

High School Diploma -

Skills

Timeline

Sr Mail Clerk

Pre-press Technician

Associate of Applied Science - Graphic Communications

High School Diploma -

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