Brian Lawson
4269 West 28th Street Erie,PA
Summary
Dedicated cook with strong skills in customer service. Experienced in safe food handling and training staff to enhance team performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cook
AHN Saint Vincent Hospital
Erie, PA
10.2013 - Current
- Prepared and cooked meals in accordance with dietary guidelines.
- Trained new staff on food preparation techniques and safety standards, enhancing team performance.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
Shift Leader
Dunkin' Donuts
Erie, PA
03.2018 - 04.2025
- Trained and mentored team members on customer service and operational standards.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Optimized drive-thru operations to achieve fastest service speed within franchise.
- Monitored inventory levels, ensuring adequate stock to support customer demand, while remaining under budget.
- Enforced company policies and regulations with employees.
Education
High School Diploma -
Cathedral Preparatory School
Erie, PASkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Strong attention to safe food handling procedures
- Kitchen equipment operation and maintenance
- Portion control
- Allergen awareness
- Teamwork and collaboration
- High volume production capability
- Customer Service Skills
Certification
ServSafe: Food Protection Manager
Timeline
Shift Leader
Dunkin' Donuts
03.2018 - 04.2025
Cook
AHN Saint Vincent Hospital
10.2013 - Current
High School Diploma -
Cathedral Preparatory School