Summary
Overview
Work History
Education
Skills
Websites
Languages
Interests
Timeline
RELEVANT COURSEWORK
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Brian Lee

Piscataway

Summary

Reliable and customer-focused professional with over three years of delivery experience at DoorDash, recognized for high on-time performance and customer satisfaction. Brings strong communication, navigation, and problem-solving skills while professionally representing local businesses. Bilingual in English and Korean with solid technical abilities and a consistent focus on service excellence.

Overview

3
3
years of professional experience

Work History

Delivery Driver

DoorDash
01.2022 - 06.2025
  • Optimized local route navigation to enhance delivery efficiency and punctuality.
  • Facilitated customer communication to confirm orders and resolve inquiries.
  • Employed mobile app technology to provide timely updates and streamline delivery tracking processes.
  • Executed management of various deliveries at once, prioritizing schedule compliance and customer satisfaction.

Delivery Driver

Doordash
01.2022 - 06.2025
  • Provided 50+ food orders delivered to customers in a timely manner
  • Received 50 positive customer ratings demonstrating customer satisfaction
  • Utilized GPS system to navigate delivery routes for 100% accuracy and reduction in cancellation
  • Communicated with customers through phone calls and text messages to promptly resolve delivery issues and ensure positive customer experience
  • Improved on-time delivery rates by 97% and completion rate by 99%
  • Represented DoorDash and over 25 local restaurants delivering with professionalism, taking initiative, and reliability

Education

Bachelor of Science - Marketing

Rutgers Business School
Piscataway, NJ
05.2027

Associate of Science - Business Administration

Ocean County College
Toms River, NJ
05.2025

Skills

  • Positive attitude
  • Service excellence
  • Team-oriented collaboration
  • Trustworthy and punctual
  • Bilingual in Korean and English
  • Defensive driving

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Interests

  • Gym Workouts
  • Reading
  • Playing Sports

Timeline

Delivery Driver

DoorDash
01.2022 - 06.2025

Delivery Driver

Doordash
01.2022 - 06.2025

Associate of Science - Business Administration

Ocean County College

Bachelor of Science - Marketing

Rutgers Business School

RELEVANT COURSEWORK

  • Foundations to Career Journey
  • Consumer Behavior
  • Operations Management
  • Nonprofit Marketing
  • Management Information Systems
  • Prior courses: Intro to Marketing, Intro to Management, Business Law
  • HRM & Benefits
  • Intro to HR MGMT
  • Org. Behavior and Work.
  • Career Management