Brian Lenat
Lake Hopatcong,NJ
Overview
10
10
years of professional experience
Work History
Sales Lead
Recreational Equipment Inc.
11.2016 - 10.2023
- Administered comprehensive training programs to enhance team members' product knowledge and sales skills
- Organized shoe warehouse and designed a classification system which sped up service to customers with faster shoe retrievals
- Attended frequent training programs to keep up with product knowledge and industry trends
- Trained, coached, and mentored new sales associates on the job
- Occasionally performed managerial duties with keyholder status (opening and closing of building, answering manager calls, etc.)
- Provided a high level of service that both kept customers coming back and led coworkers by example
Sales Associate
Recreational Equipment Inc.
04.2014 - 11.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Build rapport with repeat customers looking for a high level of service
- Eventually promoted to sales lead based on performance
Timeline
Sales Lead
Recreational Equipment Inc.
11.2016 - 10.2023
Sales Associate
Recreational Equipment Inc.
04.2014 - 11.2016
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