Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brian Linsday

Durham,NC

Summary

Certified Pharmacy Technician with 11 years of experience in a high-traffic retail pharmacy setting. Strong knowledge of pharmacy technology practices. Thrives in a fast-paced environment with little supervision. Excellent customer service skills leading to client retention and loyalty. Known for reliability, accuracy, and effective assistance to pharmacists. Currently pursuing a Bachelor's degree in Data Analytics from Southern New Hampshire University.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

Walmart
01.2023 - Current
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Reviewed and verified customer information and insurance provider information.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Pharmacy Technician

Walmart
05.2021 - 01.2023
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Entered and processed patients' prescriptions into internal system.

Lead Pharmacy Technician

Walmart
06.2017 - 05.2021
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Reviewed and verified customer information and insurance provider information.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Pharmacy Technician

Walmart
08.2013 - 06.2017
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Entered and processed patients' prescriptions into internal system.

Assembler/Overnight Stock Associate

Walmart
01.2004 - 08.2013
  • Assembled and repaired bicycles, barbeques, and furniture for store display and sale; performed Inventory Control procedures; replenished merchandise to empty or depleted shelves; rotated overstock and feature merchandise displays; practiced safety procedures; provided assistance to customers and other associates.

Education

Bachelor of Science - Data Analytics

Southern New Hampshire University
Manchester
08-2025

Pharmacy Technician Certificate - Course study including Externship resulting in a California Pharmacy Technician License

Boston Reed College
Menifee, CA
12.2010

High School Diploma - General course study, Marching, Concert and Jazz Band Ensemble

Elsinore High School
06.2003

Skills

  • Microsoft Certification in Word and Excel
  • Familiarity with the Orange Book
  • Experience with Medicare, Medi-Cal and Insurance claims processing
  • Excellent communication and customer service skills
  • Keyboard speed – 70 WPM/10 key efficient
  • FDA Compliance
  • HIPAA
  • Pharmacy and customer records management
  • Problem-solving skills

Certification

  • Microsoft Certification in Word and Excel
  • North Carolina Pharmacy Technician License, 66553
  • PTCB CPhT Credential, 610107010354627

Timeline

Lead Pharmacy Technician

Walmart
01.2023 - Current

Pharmacy Technician

Walmart
05.2021 - 01.2023

Lead Pharmacy Technician

Walmart
06.2017 - 05.2021

Pharmacy Technician

Walmart
08.2013 - 06.2017

Assembler/Overnight Stock Associate

Walmart
01.2004 - 08.2013

High School Diploma - General course study, Marching, Concert and Jazz Band Ensemble

Elsinore High School

Bachelor of Science - Data Analytics

Southern New Hampshire University

Pharmacy Technician Certificate - Course study including Externship resulting in a California Pharmacy Technician License

Boston Reed College

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Brian Linsday