Brian Livingston
Aliso Viejo,CA
Summary
Proven team player with a track record of enhancing customer satisfaction and team productivity at Stater Brothers. Excelled in customer engagement and problem-solving, significantly contributing to a positive shopping environment. Skilled in food handling safety and clear communication, adept at meeting high-quality service standards and resolving complaints efficiently.
Overview
1
1
year of professional experience
Work History
Crew Team Member
Stater Brothers
01.2024 - 08.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Became familiar with products to answer questions and make suggestions.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Stocked shelves to organize aisles in assigned department.
Education
MBA -
Saddleback College
Mission Viejo, CA06.2029
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA05.2024
Skills
Customer Engagement
Verbal and written communication
Cleaning and sanitation
Food handling safety
Health Code Compliance
Clear Communication
Customer Service
Time Management
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Crew Team Member
Stater Brothers
01.2024 - 08.2024
MBA -
Saddleback College
High School Diploma -
Aliso Niguel High School
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