Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Brian Lopez

Harrisburg,PA

Summary

Driven and adaptable professional with experience at Amazon, adept in warehouse safety and customer service. Demonstrated ability to enhance team performance and reliability through proactive problem-solving and effective communication. Excelled in roles requiring proficiency in technology and forklift operation, significantly contributing to operational efficiency and customer satisfaction.

Overview

1
1
year of professional experience

Work History

FC Associate L1

Amazon
09.2024 - Current
  • Maintained compliance with company safety policies and called violations to attention of management..
  • Followed procedures at all times for personal and team safety.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Picked and packed order items.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.

Store Associate

CVS Pharmacy
09.2023 - 02.2024
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Central Dauphin High School
Harrisburg, PA
07.2023

Skills

  • Order Picking
  • Proficiency in [Technology]
  • Written Communication
  • Adaptability and Flexibility
  • Reliability
  • Problem-Solving
  • Stock replenishment
  • Shipping procedures
  • Warehouse Safety
  • Product Packaging
  • Forklift Operation
  • Customer Service
  • Records Updating
  • Teamwork and Collaboration
  • Performance Improvement
  • Order Verification
  • Product Organization

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Software

Microsoft Office Products

Timeline

FC Associate L1

Amazon
09.2024 - Current

Store Associate

CVS Pharmacy
09.2023 - 02.2024

High School Diploma -

Central Dauphin High School

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Brian Lopez