Ensured high standards of customer service & operations for multiple locations & companies during openings and closures.
Led staff hiring, training & community outreach for successful grand openings.
Delivery & Installation Specialist
Sander Supply
01.2021 - 01.2023
Safely transported and delivered a wide range of commercial kitchen equipment, with always on-time arrival and guaranteed client satisfaction. Specialized in oversized equipment.
Installed, refurbished, cleaned, and painted a variety of restaurant equipment; including mixers, ovens, grills, refrigerators, dishwashers, POS systems, and more.
Store Manager
All Star Sports
2021 - 2021
Utilize expertise in sports teams, fashion brands, and product trends to guide customer selections and exceed expectations.
Service Lead / Business Development Representative
Sofive Soccer
01.2020 - 01.2021
Built strong client relationships through informative, persuasive sales calls that expanded the customer base and boosted program enrollment.
Oversaw daily operations as the first point of contact for customers, coaches, athletes, and parents, ensuring smooth facility management and excellent service.
Assistant Manager / Store Manager
Schuylkill Valley Sports
01.2017 - 01.2020
Cultivated strong relationships with mall leadership, local businesses, and community events.
Collaborated with marketing teams of brands we carried to implement new campaigns, and receive new products & in-store signage normally unavailable to us.
Key Holder / Visual Merchandise Lead
Nordstrom & Nordstrom Rack
01.2016 - 01.2018
Consistently led district and region in credit card sales and email capture percentage.
Created eye-catching displays and mannequins that reflected the latest trends or styles, arranging products in ways that highlighted key items, drew customers in, and made shopping easier.
Senior Sales Authority / Team Sports Lead
Sports Authority
01.2012 - 01.2016
Consistently achieved daily and weekly sales targets, outperforming in all sales categories at the district and regional levels.
Directed the Team Sports department with a primary commitment to delivering tailored product solutions in customers’ budgets.
Led merchandising efforts for the department, created visual guides for other stores to follow.
Prioritized building trust and lasting customer relationships while developing partnerships with local youth and adult sports organizations.
Education
Bachelor of Science - Organizational Development
Villanova University
Villanova, PA
Associate of Arts - Liberal Studies
Montgomery County Community College
Blue Bell, PA
01.2017
Skills
Leadership
Team Building
Communication
Problem Solving
Management
Sales & Customer Service
Data Analytics (SQL, Excel, Google Suite)
Adobe Creative Suite
Creative
Adaptable
Positive
Timeline
Retail Management, Sales, Merchandising
Various Companies
01.2024 - 01.2025
Delivery & Installation Specialist
Sander Supply
01.2021 - 01.2023
Service Lead / Business Development Representative
Accounting - Bookkeeper, Accounts Payable, Accounts Receivable, Office Manager & Human Resources at Various CompaniesAccounting - Bookkeeper, Accounts Payable, Accounts Receivable, Office Manager & Human Resources at Various Companies