Dynamic leader with a proven track record at Sound Beverage Distributors, adept in payroll management and customer service. Excelled in optimizing team performance, enhancing scheduling and routing efficiency, and fostering strong relationships with store managers and staff. Demonstrated exceptional leadership and time management skills, ensuring top-notch service and operational excellence.
Overview
14
14
years of professional experience
Work History
Retail Merchandising Manager
Sound Beverage Distributors
Bellingham, Washington
07.2016 - 03.2025
Responsible for 20 to 30 employees, depending on the time of year.
Finding employees, setting up interviews, interviewing, hiring, firing, and discipline.
Personally, covering shifts when employees call out.
Efficiently re-routing employees when needed to ensure that all accounts are worked.
I visited accounts as the merchandisers finished them to ensure back stock was organized, products were filled and rotated, displays were built and worked properly, and I would fill products they missed onto the shelf.
I started at different stores throughout the week to ensure everyone was showing up on time and not attempting to clock in before arriving at their starting account.
I was responsible for auditing mileage for the merchandisers.
I dealt with store managers, receivers, wine stewards, and employees to maintain positive relationships and ensure that they were getting good service.
Assigning, scheduling, and supervising staff to ensure coverage for all shifts.
Submitted wage increases.
Reviewed employee time sheets for accuracy before submitting them for payroll processing.
Ensured compliance with company policies and procedures regarding safety, dress code, and hygiene standards.
Weekend Manager
Sound Beverage Distributors
Bellingham, Washington
01.2013 - 07.2016
While still doing my responsibilities as a lead merchandiser, I was also responsible for,
Assigning, scheduling, and supervising staff to ensure coverage for all shifts.
Reviewed employee time sheets for accuracy before submitting them for processing.
Ensured compliance with company policies and procedures regarding safety and punctuality.
Created invoices for deliveries. I brought back the invoices after deliveries, ran a tape, and submitted them.
I used forklifts to drop pallets in the rafters to get the needed products, and kegs for delivery. After building them onto pallets, I used the forklift to load them into the delivery van.
Upon delivery, I would check in the load with a store employee, work the product to the shelves and displays, or put the kegs where the employees asked.
Lead Merchandiser
Sound Beverage Distributors
Bellingham, Washington
11.2011 - 07.2016
Personally in charge of 2-3 major daily accounts, ensuring that loads, backstock, and displays were properly built, worked, and maintained.
Provided training and support for new staff members regarding merchandising operations.
Responsible for ensuring that paperwork was collected and done correctly. Transported all refused products back to the warehouse to be scanned in, and put away.
Stocked and rotated shelves.
Maintained back stock organization and rotation.
Inventoried back stock for the salespeople.
Merchandiser
Sound Beverage Distributors
Bellingham, Washington
12.2010 - 11.2011
Stocked and rotated shelves.
Built and organized displays according to company standards and specifications.
Maintained back stock organization and rotation.
Inventoried back stock for the salespeople.
Provided training and support for new staff members regarding merchandising operations.
Education
High School Diploma -
Meridian High School
Bellingham, WA
06-2006
Some College (No Degree) - Computer Science
Whatcom Community College
Bellingham, WA
Skills
Leadership
Reliability
Time management
Payroll management
Scheduling and Routing
Customer service
Stock replenishment
Plan-o-gram implementation
References
References available upon request.
Timeline
Retail Merchandising Manager
Sound Beverage Distributors
07.2016 - 03.2025
Weekend Manager
Sound Beverage Distributors
01.2013 - 07.2016
Lead Merchandiser
Sound Beverage Distributors
11.2011 - 07.2016
Merchandiser
Sound Beverage Distributors
12.2010 - 11.2011
High School Diploma -
Meridian High School
Some College (No Degree) - Computer Science
Whatcom Community College
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