Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Mai

Tarzana,CA

Summary

Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.

Overview

7
7
years of professional experience

Work History

Client Advisor

Louis Vuitton
12.2019 - Current
  • Connect and develop positive and genuine client relationships in leading a focused, top-line sales driven, profitable and productive store.
  • Inspire and motivate others by exhibiting core value behaviors-including an elevated client focused selling experience, and ensuring the execution of store and personal KPI's.
  • Hold myself and fellow team members accountable for all policies and procedures for completion of daily tasks and goals.

Lead Server

Gyu-Kaku
11.2016 - 10.2021
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Education

Bachelor of Science - Biology

California State University - Northridge
Northridge
05.2017

Skills

Elevated client service

Adaptive Learner

Excellent analytical skills

Leadership abilities

Driving business growth

Workforce management

Recruiting and hiring

Tutoring and mentoring

Sound judgement

Schedule management

Timeline

Client Advisor

Louis Vuitton
12.2019 - Current

Lead Server

Gyu-Kaku
11.2016 - 10.2021

Bachelor of Science - Biology

California State University - Northridge

Similar Profiles

CREATE PROFILE
Brian Mai