Brian Makupson

• Screened passengers and baggage for potential security threats.
• Monitored security equipment for suspicious activity and anomalies.
• Conducted thorough inspections of carry-on items and checked luggage.
• Collaborated with law enforcement to address security incidents effectively.
• Enforced compliance with transportation security regulations and protocols.
• Provided guidance to passengers on security procedures and requirements.
• Documented incidents and irregularities for further investigation as needed.
• Participated in ongoing training to enhance security techniques and practices.
• Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
• Utilized problem solving skills to deescalate difficult customer service encounters.
• Guarded restricted areas to prevent unauthorized entry.
• Searched individuals and baggage for weapons and other prohibited items.
• Upheld strong customer service standards while completing screenings.
• Ensured that all personnel entering restricted areas had proper credentials and authorization.
• Performed security screenings of passengers and their carry-on items to detect prohibited items.
• Operated controls on explosive detection system to manipulate and clear images.
• Assisted in training new Transportation Security Officers on proper screening techniques.
• Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
• Communicated effectively with team members while performing duties under pressure.
• Assisted passengers with disabilities in walking through screening checkpoints.
• Responded quickly in emergency situations by utilizing appropriate safety protocols.
• Participated in regular drills designed to test preparedness levels for potential threats.
• Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
• Assisted travelers with questions regarding airport security regulations and procedures.
• Maintained knowledge of current aviation security standards and best practices.
• Completed thorough zone searches to check for physical tampering and restricted items.
• Reported any violations of TSA regulations or policies to supervisory staff immediately.
• Watched each individual to assess demeanor and look for suspicious behavior.
• Completed routine and incident-related documentation.
• Provided instructions to individuals on how to properly place their bags onto conveyor belts for inspection purposes.
• Coordinated and maintained smooth passenger traffic flow through airport security checkpoints.
• Documented incidents involving passengers in accordance with agency protocols.
• Monitored passenger traffic flow at checkpoints to ensure safe and efficient boarding process.
• Adhered to established operational guidelines and procedures for conducting searches.
• Managed multiple tasks simultaneously while adhering to strict deadlines.
• Communicated with other screening staff to promptly call attention to potential or active safety problems.

Enter clients medication information including dosage and payee.

• Entered data accurately into company databases and software systems.
• Reviewed documents for completeness and corrected errors as needed.
• Assisted team members with data management and entry tasks.
• Performed data entry from paper documents, emails, and other sources into computer systems.
• Followed up on pending tasks until completion.
• Operated various office equipment such as scanners, printers. when required.
• Maintained confidentiality of sensitive information entered into the system.
• Followed data program techniques and procedures to maintain data entry requirements.