Brian Mann
Omaha,NE
Summary
Dynamic leader with proven expertise in operations management and team building within the automotive repair industry. Years of experience driving sales growth, enhancing service quality, and cultivated a culture of continuous improvement. Skilled in problem resolution and staff training, consistently exceeding targets through strategic vision and collaborative efforts.
Overview
17
17
years of professional experience
Work History
General Manager
West Omaha Auto Service
07.2024 - Current
- Lead operations of auto repair shop for maximum safety and production of our crew.
- Managed recruitment and training programs to build a skilled workforce aligned with company goals.
- Led cross-department collaboration initiatives to streamline workflow and reduce turnaround time.
- Fostered a culture of continuous improvement through regular team feedback sessions.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
General Manager
Brakes Plus
02.2020 - 07.2024
- Optimized inventory management processes to minimize costs and enhance service delivery.
- Analyzed financial reports to assess profitability and inform strategic decision-making.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Discount Tire
08.2008 - 10.2018
- Streamlined scheduling processes to maximize workforce efficiency and resource allocation.
- Developed operational strategies that enhanced service efficiency and customer satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Education
Associate of Science - History
Moorpark College
Moorpark, CABachelor of Science - History
California Lutheran University
Thousand Oaks, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff training
- Goal setting
- Sales expertise
- Sales team development
Timeline
General Manager
West Omaha Auto Service
07.2024 - Current
General Manager
Brakes Plus
02.2020 - 07.2024
General Manager
Discount Tire
08.2008 - 10.2018
Associate of Science - History
Moorpark College
Bachelor of Science - History
California Lutheran University