Brian Martin
New Orleans,LA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in executing gameplans to company standards, effectively managing time to complete tasks and projects with deadlines and supporting in-store customers with highly knowledgeable assistance. Understanding key sales metrics to optimize the success of a team and department. Enhance brand loyalty with unparalleled support.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Key Carrying Footwear Sales Leader
Dick's Sporting Goods, Inc
Metairie, Louisiana
10.2018 - Current
- Led sales team to achieve department goals and enhance customer experience.
- Trained and developed staff in product knowledge and sales techniques.
- Managed customer relationships to ensure excellent service and satisfaction.
- Oversaw daily operations of the sales floor, ensuring efficient processes.
- Implemented visual merchandising standards to optimize product presentation.
- Provided leadership and direction to motivate a high performing sales team.
- Participated in industry conferences to stay abreast of latest developments in the field.
- Identified customer needs by asking questions and advising on best solutions.
Account Specialist
MJM Renovations
Jefferson, LA
05.2013 - 07.2017
- Immediately out of college, joined the family business as the face-of-the-company.
- Reached out to prospective clients to interest them in renovation painting or as a reply from callers.
- Delivered detailed bids, including prep work estimates and types of painting products.
- Managed sales and marketing, contract negotiation, job completion time frame, job scheduling, supply ordering, and customer service.
- Helped with budgeting, collection and control of funds, accounts receivable / payable, financial reporting, and records management.
- Built a strong business due to persistence in marketing, generating sales in a very competitive market and referrals from satisfied customers.
Education
Bachelor of Science - General Business Administration
Louisiana State University
Baton Rouge, LA 08.2008 - 12.2012
Skills
- Sales management
- Customer relationship management
- Visual merchandising
- Staff training
- Team leadership
- Effective communication
- Time management
- Sales closing
Timeline
Key Carrying Footwear Sales Leader
Dick's Sporting Goods, Inc
10.2018 - Current
Account Specialist
MJM Renovations
05.2013 - 07.2017
Bachelor of Science - General Business Administration
Louisiana State University
08.2008 - 12.2012