Robert Wisniewski
Valparaiso,IN
Summary
Dependable lead sales associate with several years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to teammates. Supporting upper management by acting as opening and closing manager when needed.
Overview
5
5
years of professional experience
Work History
Key-Carrying Footwear Sales Lead
Dick's Sporting Goods, Inc
Valparaiso, IN
01.2023 - Current
- Analyzed customer feedback to identify areas for improvement in products and services.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Key-Carrying Team Sports Sales Lead
Dick's Sporting Goods, Inc
Valparaiso, IN
02.2021 - 01.2023
- Provided training sessions for new employees on sales techniques, procedures.
- Reset store displays for special events and seasonal merchandise changes.
- Listened to customer needs to identify and recommend best products and services.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Golf Sales Lead
Dick's Sporting Goods, Inc
Valparaiso, IN
05.2020 - 02.2021
- Maintained knowledge of current and new equipment in order to inform customers accordingly.
- Developed a strong understanding of golf products to provide knowledgeable recommendations to customers.
- Shared love for golf with passionate customer base to increase sales.
- Assessed customer needs and proved value of products by explaining features, benefits and available options.
Education
High School Diploma -
Hobart High School
Hobart, IN06-2014
Skills
- Stockroom Management
- Performance Management
- Upselling strategies
- Sales Planning
- Time Management
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Effective Communication
- Merchandising proficiency
References
References available upon request.
Timeline
Key-Carrying Footwear Sales Lead
Dick's Sporting Goods, Inc
01.2023 - Current
Key-Carrying Team Sports Sales Lead
Dick's Sporting Goods, Inc
02.2021 - 01.2023
Golf Sales Lead
Dick's Sporting Goods, Inc
05.2020 - 02.2021
High School Diploma -
Hobart High School
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