Summary
Overview
Work History
Education
Skills
References
Timeline
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Callie Peace

Fredericksburg,TX

Summary

Dependable lead sales associate with several years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.

Overview

6
6
years of professional experience

Work History

Key Carrying Apparel Sales Lead

Dicks Sporting Goods
Euless, Texas
09.2019 - 12.2024
  • Resolved customer complaints in an efficient manner while maintaining quality standards.
  • Conducted regular meetings with sales staff to review goals and objectives.
  • Reduced process lags by training employees on best practices and protocols.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Assisted in developing promotional materials such as brochures, flyers.
  • Reset store displays for special events and seasonal merchandise changes.
  • Managed cash register operations using POS system and processed sales and returns.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Operated register, handled cash and processed credit card transactions.

Merchandising Associate

Academy Sports + Outdoors
Grapevine, Texas
10.2018 - 04.2019
  • Provided excellent customer service by answering questions about products and services.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Operated forklift and pallet jack to transport heavy loads.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Built product displays and placed appropriate signage for merchandise.
  • Stamped price tags on merchandise, referring to official price lists.
  • Printed labels and tags for for-sale merchandise.
  • Ensured that all merchandise was correctly priced and tagged according to established standards.

Education

High School Diploma -

The Woodlands High School
The Woodlands, TX
05-2018

Associate of Arts -

Tarrant County College
Fort Worth, TX

Skills

  • Stockroom management
  • Associate coaching
  • Closing techniques
  • Customer service
  • Time management
  • Reliable and punctual
  • Multi-tasking strength
  • Money handling
  • Fitting room maintenance
  • Merchandising
  • Problem-solving

References

References available upon request.

Timeline

Key Carrying Apparel Sales Lead

Dicks Sporting Goods
09.2019 - 12.2024

Merchandising Associate

Academy Sports + Outdoors
10.2018 - 04.2019

High School Diploma -

The Woodlands High School

Associate of Arts -

Tarrant County College

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Callie Peace