Enyel Rivera-Reyes
Buffalo
Summary
At dicksportingoods, I started off as a seasonal employees in october 22, 2021 and I was offer The Retail Footwear Sales Lead position in early 2023. My job as lead is to significantly enhanced team performance through expert training and mentorship, boosting sales and customer retention. Skilled in cross-selling and relationship selling, I adeptly managed stockrooms and leveraged sales planning to achieve outstanding results, fostering a welcoming and efficient shopping environment. I also Experienced with managing and motivating sales teams to exceed targets. Utilizes strategic planning and effective communication to drive business growth and enhance client relationships. Strong understanding of market trends and customer needs, ensuring sustained success and competitive advantage.
Overview
2
2
years of professional experience
Work History
Retail Footwear Sales Lead
Dicksportingoods
10.2022 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Established rapport with customers, fostering a welcoming environment that encouraged repeat business.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and providing product recommendations.
Education
High School Diploma -
Western New York Maritime Charter School
Buffalo06-2022
Skills
- Cross-selling techniques
- Stockroom management
- Sales planning
- Lead generation
- Relationship selling
- Customer retention
- Sales closing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Footwear Sales Lead
Dicksportingoods
10.2022 - Current
High School Diploma -
Western New York Maritime Charter School
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