Brian Mason
Englewood
Summary
Dedicated leader with a strong focus on learning and development, driven to build and empower high-performing teams. Goal is to drive positive business outcomes through strategic process innovation and coaching others to reach their full potential. Passionate about fostering a culture of gratitude among employees, encourages critical thinking and problem-solving. This leads to the creation of a supportive network of satisfied clients and business partners.
Overview
15
15
years of professional experience
Work History
District Sales Manager
Paychex Inc
11.2019 - Current
- Coached sales consultants in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each consultants individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Surpassed business sales targets by devising, deploying, and optimizing sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
AVP Business Banking Relationship Manager
PNC Bank
05.2017 - 11.2019
- Collaborated with VPs in order to grow business partners through prospecting, networking, and follow-up activities.
- Worked with borrowing clients to procure updated financial information on ongoing basis.
- Assisted in planning portfolio growth through development of business plans in alignment with departmental budget and consistent with overall objectives.
- Maintained up-to-date knowledge of competitors' products.
- Met with existing clients and prospects through personal calling efforts and other contacts to discuss business needs.
- Discussed financial options with clients and provided informed suggestions.
Channel Sales Consultant
Paychex Inc
05.2016 - 05.2017
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Maximized customer retention by resolving issues quickly.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Stayed knowledgeable on latest HCM innovations and technological advancements through continuous training.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Branch Manager
Enterprise Rent-A-Car
02.2013 - 05.2016
- Executed sales and marketing initiatives to increase revenue for company.
- Implemented rental asset processes and cleanliness standards.
- Partnered with outside sales to identify critical accounts with growth opportunities.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed multiple tasks in high-volume environment.
Store Manager
Finish Line
08.2010 - 02.2013
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Completed routine store inventories.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Lids Hat World
08.2009 - 08.2010
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Bachelor of Science - Business Administration And Management
West Liberty University
Wheeling, WV06-2009
High School Diploma -
Laurel Highlands Senior High School
Uniontown, PA06-2004
Skills
- Prospecting and account acquisition
- Sales oversight
- Sales territory management
- Business development and planning
- Relationship building and management
- Cross-functional collaboration
- Revenue growth
- Sales leadership
- Staff management
- Goals and performance
Websites
Timeline
District Sales Manager
Paychex Inc
11.2019 - Current
AVP Business Banking Relationship Manager
PNC Bank
05.2017 - 11.2019
Channel Sales Consultant
Paychex Inc
05.2016 - 05.2017
Branch Manager
Enterprise Rent-A-Car
02.2013 - 05.2016
Store Manager
Finish Line
08.2010 - 02.2013
Store Manager
Lids Hat World
08.2009 - 08.2010
Bachelor of Science - Business Administration And Management
West Liberty University
High School Diploma -
Laurel Highlands Senior High School
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