Brian Mclean
Lakewood,WA
Summary
Results-driven Production Lead with expertise in production efficiency, quality control, and process optimization. Proven ability to enhance team collaboration and ensure safety regulations while maintaining optimal inventory management.
Overview
28
28
years of professional experience
Work History
Production Lead operator
Niagara Bottling, LLC
Puyallup, Washington
04.2020 - 04.2026
- Supervised daily production operations, enhancing efficiency and upholding quality standards.
- Monitored product quality during production, ensuring adherence to safety and integrity standards.
- Monitored machine performance to identify issues and implement corrective actions.
- Collaborated with quality assurance to maintain product integrity and safety standards.
- Trained new employees on safety protocols and equipment usage, fostering a safe work environment.
- Ensured safety regulations were followed by all staff members.
- Worked closely with management team to develop long-term plans for growth.
- Maintained an accurate inventory of raw materials and supplies.
- Entered data into daily reports using Microsoft Excel to maintain accurate records.
Assistant Manager
Burger King
Puyallup, Washington
02.2015 - 04.2020
- Supervised daily operations to ensure compliance with company policies and maintain operational efficiency.
- Trained and mentored team members on customer service standards.
- Managed customer service inquiries and resolved complaints to enhance customer satisfaction.
- Resolved customer complaints by actively listening and providing effective solutions.
- Collaborated with management to develop strategic plans that aligned with business goals and improved team performance.
- Oversaw food safety practices and maintained cleanliness standards in the kitchen.
- Maintained professionalism during stressful situations by applying conflict resolution techniques.
Shift Manager
McDonald's Restaurant
Spanaway, Washington
06.1998 - 01.2015
- Oversaw daily operations to ensure efficient service and staff productivity.
- Coached and guided team members to enhance skills and overall performance.
- Trained new employees on service protocols and safety standards.
- Enforced health and safety regulations to maintain a clean work environment.
- Resolved customer complaints promptly to improve satisfaction and foster loyalty.
- Managed daily cash intake by counting out registers and tabulating profits.
- Coordinated inventory management to maintain supply availability and minimize waste.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
Warehouse Forklift Driver
Kelly Services
sumner, WA
08.2006 - 10.2007
- Operated forklift to transport materials within warehouse, ensuring timely delivery to designated areas.
- Loaded and unloaded shipments accurately to maintain inventory flow.
- Stacked boxes onto pallets based on customer specifications, ensuring accuracy for outbound shipments.
- Ensured that all pallets were properly labeled before being moved from one area to another.
- Organized warehouse layout to maximize space utilization and enhance material access.
- Followed safety protocols to minimize risks during material handling.
- Communicated regularly with supervisors regarding daily tasks and progress.
Education
GED -
Bates Technical College
Tacoma, WA06-2005
Skills
- Production efficiency
- Quality control
- Process optimization
- Inventory management
- Equipment maintenance
- Data entry
- Team collaboration
Timeline
Production Lead operator
Niagara Bottling, LLC
04.2020 - 04.2026
Assistant Manager
Burger King
02.2015 - 04.2020
Warehouse Forklift Driver
Kelly Services
08.2006 - 10.2007
Shift Manager
McDonald's Restaurant
06.1998 - 01.2015
GED -
Bates Technical College