Brian M. Collins
Fort Myers,FL
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
39
39
years of professional experience
Work History
Director of Slot Operations
Seminole Casino Immokalee
04.2004 - Current
- Responsible for the development of the gaming floor to maximize revenue and provide players with the highest level of customer service
- Responsibility for all electronic gaming and associated personnel in the casino Evaluation of new gaming products and trends.
- Development of revenue targets, budgets, long range strategic planning and analysis
- Succession planning, training and personal development of team members
- Integration of new technologies
- Development of marketing strategies and programs
- Insuring regulatory compliance
- Customer dispute and conflict resolution and player development
- Insuring 100% guest satisfaction with internal and external guests
Slot Performance Manager
Harrah's East Chicago
03.2000 - 04.2004
- In addition to position listed below, this position included: participation in strategic planning and initiatives; extensive contract review and ROl analysis for new slots and related purchases; participation in the development of corporate SOP's; and extensive cross-training in Slot Operations management.
Slot Performance Manager
Harrah's North Kansas City
11.1997 - 03.2000
- Responsible for the supervision and training of the slot technical staff of 31
- Overseeing the implementation of new slot products, preventative maintenance and daily up-keep on slot machines, table games electronics and related progressive systems
- Maintaining regulatory compliance and a positive relationships
- Conducting Analysis to maximizing the performance of slot product
- Promoting high player and employee satisfaction
Slot Performance Supervisor (Project Supervisor)
Harrah's North Kansas City
06.1994 - 08.1997
- Responsible for the daily direction and supervision for slot technicians
- Providing training and development of the staff, completing annual appraisals as well as continuous feedback and documentation
- Maintaining a positive relationship with the Missouri Gaining Commission, insuring 100% compliance with the state and local regulations.
- Insuring high moral and proper staffing levels
Slot Technician
Harrah's Atlantic City
12.1992 - 06.1994
Marina Supervisor
Harrah's Atlantic City
06.1986 - 12.1992
Education
300 Hour Certificate Program - Slot Machine and Microprocessor Repair
Casino Careers Institute
Atlantic City, New Jersey12.1992
Architectural Design -
University of Kentucky
Lexington, Kentucky05.1986
Associate In Science - Architectural Design
Mercer County Community College
Mercerville, New Jersey05.1985
Skills
- Operations management
- Project management
- Strategies and goals
- Staff management
- Budget management
- Financial planning
- Contract and vendor management
- Financial management
- Analytical thinking
- Performance management
- Financial analysis
- Teamwork and collaboration
- Industry knowledge
- Problem-solving
- Conflict resolution
Accomplishments
- Layout, design, and redesign The Seminole Hotel Casino Immokalee from 513 games to over 1400.
- Building a highly productive, professional and motivated Slot Team over the last 20 years.
- Contributing to the development and implementation of the Missouri loss limit technology from Bally Gaming ..
- Casino floor design of the Seminole Hotel Casino Immokalee of several Harrah's properties, Including Harrah's North Kansas City and Harrah's East Chicago, and Harrah's St Louis.
- Contributing team member to the development of Harrah's brand wide SOP for Slot Performance and Slot Operations.
- Charmin's Award recipient in 1998, 1999 and 2002 for Harrah's, 1 year at the property level and 2 years as a brand wide finalist.
References
Available upon request
Additionalskillsandabilities
- Four years of experience operating in a server-based Class II environment.
- Extensive knowledge of floor layout and design and use of AutoCAD.
Timeline
Director of Slot Operations
Seminole Casino Immokalee
04.2004 - Current
Slot Performance Manager
Harrah's East Chicago
03.2000 - 04.2004
Slot Performance Manager
Harrah's North Kansas City
11.1997 - 03.2000
Slot Performance Supervisor (Project Supervisor)
Harrah's North Kansas City
06.1994 - 08.1997
Slot Technician
Harrah's Atlantic City
12.1992 - 06.1994
Marina Supervisor
Harrah's Atlantic City
06.1986 - 12.1992
Architectural Design -
University of Kentucky
Associate In Science - Architectural Design
Mercer County Community College
300 Hour Certificate Program - Slot Machine and Microprocessor Repair
Casino Careers Institute
Similar Profiles
Keith KirchdoerferKeith Kirchdoerfer
Table Games Shift Manager at Seminole Casino ImmokaleeTable Games Shift Manager at Seminole Casino Immokalee
Jacky ValeristeJacky Valeriste
Table Game Supervisor at Seminole Casino Coconut CreekTable Game Supervisor at Seminole Casino Coconut Creek
Jackinse DareusJackinse Dareus
Security Officer at Seminole Casino Hotel ImmokaleeSecurity Officer at Seminole Casino Hotel Immokalee