Accomplished Owner offering 40 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.
Overview
21
21
years of professional experience
Work History
Security Officer
Howard Security Solutions
11.2024 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked and verified photo identification prior to granting facility access.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Owner/Operator
BKM Car and Limo Inc.
01.2011 - 08.2020
Promoted business on social media platforms to maximize brand identity and generate revenue
Oversaw hiring, initiating new training and scheduled processes to streamline operations
Developed business and marketing plans and prepared monthly financial reports
Set pricing structures according to market analytics and emerging trends
Led startup and opening of business and provided business development, creation of operational procedures
Supervised performance of workers with goals of improving productivity, efficiency and cost savings
Promoted business through newspaper advertisements, and brochures to attract new customers
Waiter/Bartender
Smith & Wollensky's Steakhouse
01.2004 - 11.2010
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships
Recommended food and drinks to patrons based on preference, pairings and special promotions
Balanced daily registers and generated sales reports for management
Produced and balanced daily and weekly sales reports
Maintained detailed inventory of bar supplies and stocked work areas
Used POS system to input orders, create checks and issue receipts
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
Increased average ticket amounts by upselling customers from shelf to premium brands
Talked easily with patrons to build rapport and earn repeat business
Education
No Degree - Accounting
Mercy College
Dobbs Ferry, NY
06-1977
High School Diploma -
Salesian High School
New Rochelle, NY
06-1976
Skills
Labor relations
Marketing tactics
Customer relations
Cash flow optimization
CCTV surveillance
Superior customer service
Surveillance
Security screenings
Conflict de-escalation
Conflict resolution techniques
Staff management
Dispatch
Personnel screening
Operations management
Timeline
Security Officer
Howard Security Solutions
11.2024 - Current
Owner/Operator
BKM Car and Limo Inc.
01.2011 - 08.2020
Waiter/Bartender
Smith & Wollensky's Steakhouse
01.2004 - 11.2010
No Degree - Accounting
Mercy College
High School Diploma -
Salesian High School
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