Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brian Middleton

Huntsville

Summary

Dynamic and results-oriented professional with a proven track record at Tech Knowlogy Solutions, adept in operations management and customer service. Excelled in enhancing productivity and customer satisfaction through innovative solutions and effective problem-solving. Skilled in logistics management and fostering teamwork, consistently delivering on commitments with a positive attitude and attention to detail.

Overview

25
25
years of professional experience

Work History

Delivery Driver

Dominos
08.2000 - Current
  • Delivered pizzas to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

VP of Operations

Tech Knowlogy Solutions
01.2006 - 01.2025
  • Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
  • Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
  • Championed lean manufacturing principles, reducing waste and increasing overall output.
  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

High School Diploma -

Enterprise High School
Enterprise, AL
06-1993

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Problem-solving
  • Clean driving record
  • Operations management
  • Organizational development
  • Capacity planning
  • Production scheduling
  • Logistics management

Accomplishments

  • Documented and resolved printer issues which led to satisfied customers.
  • Collaborated with partner in the development of starting a company.

Timeline

VP of Operations

Tech Knowlogy Solutions
01.2006 - 01.2025

Delivery Driver

Dominos
08.2000 - Current

High School Diploma -

Enterprise High School

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Brian Middleton