Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brian Morales

West Orange,NJ

Summary

Proven to excel in fast-paced environments, I leveraged strong customer service and teamwork skills at Wendy's to enhance customer satisfaction and streamline operations. Skilled in problem-solving and efficient task management, I significantly contributed to maintaining high standards of cleanliness and service, embodying a results-driven work ethic without compromising on quality. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Overview

1
1
year of professional experience

Work History

Wendy's Crew Member

Wendy's
09.2022 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained clean dining area
  • Became familiar with products to answer questions and make suggestions.
  • Restocked Stations of Utensils, Food, Drinks, Etc.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Education

Bachelors - Unfulfilled: Switched Majors - Computer Science

New Jersey Institute of Technology
Newark, NJ

High School Diploma -

West Orange High School
West Orange, NJ
06.2023

No Degree - None - Early College Summer Seminar

Essex County College
Newark, NJ
08.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Efficient
  • Self-discipline
  • Cleaning
  • Heavy Lifting
  • Valid Driver's License
  • Menu Memorization
  • Beverage Preparation
  • Critical Thinking

Languages

Spanish
Full Professional
Portuguese
Professional Working

Timeline

Wendy's Crew Member

Wendy's
09.2022 - 08.2023

Bachelors - Unfulfilled: Switched Majors - Computer Science

New Jersey Institute of Technology

High School Diploma -

West Orange High School

No Degree - None - Early College Summer Seminar

Essex County College
Brian Morales