Brian Ndlovu
Dallas
Summary
Driven and customer-focused, I excelled as a Delivery Driver at Blue Horizon Logistics, enhancing customer satisfaction through timely and accurate deliveries. Leveraging GPS technology (hard skill) and a positive attitude (soft skill), I maintained professionalism and strong client relationships, contributing to the team's success without any traffic violations.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Blue Horizon Logistics
01.2022 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
Bachelor of Science - Computer Science
Dallas College
Dallas, TX01-2027
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
Timeline
Delivery Driver
Blue Horizon Logistics
01.2022 - 12.2024
Bachelor of Science - Computer Science
Dallas College
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