An experienced professional proficient in sales, marketing, and account management. Possesses expertise in consultative selling, with a talent for identifying and addressing customer needs through personalized solutions.
Overview
6
6
years of professional experience
Work History
Account Executive
Adams Outdoor Advertising
Ypsilanti, MI
01.2024 - Current
Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
Negotiated contracts with clients to ensure profitable outcomes for the company.
Created marketing materials, including brochures and presentations, to showcase products and services.
Identified potential new customers through research of industry trends and competitive analysis.
Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
LTL Account Executive
XPO Logistics Inc. (LTL)
Ann Arbor, MI
04.2021 - 12.2023
Identified new customers in local and regional markets by effectively communicating the XPO value proposition through extensive cold calling and in-person meetings.
Drove sales increases and supported sales in national and strategic accounts.
Maintained detailed records of customer interactions, orders and account status updates.
Grew share of wallet within the existing customer base, gained share of wallet from new customers, and grew overall market share within the assigned territory.
Cross-sold additional products or services based on customer needs.
Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
Key Account Executive
XPO Logistics Inc. (RXO)
Ann Arbor, MI
10.2018 - 04.2021
Developed and maintained FTL business throughout North America.
Prospected for leads to build a pipeline, including heavy cold-calling and email outreach.
Managed accounts to retain existing relationships and grow share of business.
Succeeded at heavy price and service negotiation with customers and carrier.
Identified business opportunities for company services.
Created quotes and sales proposals for company services.
Independently generated new sales revenue.
Collaborated with team on pricing decisions, supplier selection and timing.
Account Executive: New Business Team
Infinity
Farmington Hills, MI
01.2018 - 10.2018
Monitored digital marketing performance for current customers, including views and conversions.
Balanced a daily workflow of contacting existing customers, managing pipeline leads, scheduling and conducting appointments and creating digital marketing campaigns.
Suggested opportunities and develop digital marketing strategies that help customers reach their goals.
Assisted customers and arranged account budget terms to maximize visibility.
Account Executive: Pre Sales
Infinity
Farmington Hills, MI
1 2016 - 1 2018
Educate customers on how the products can help save time and money in their business.
Built trust by making recommendations that incorporate the customers needs and concerns.
Balanced a daily workflow of prospecting, responding to leads, scheduling and conducting appointments and maintain phone-based client relationships.
Used product knowledge and sales skills to recommend suggested products or services to fulfill customers needs.
Education
Associate of Arts - Business Management
Washtenaw Community College
2014
High School Diploma -
Pioneer High School
2011
Skills
Proven expertise in prospecting and cold calling techniques Consistently exceeding acquisition targets by leveraging outgoing personality and persuasive communication skills
Enthusiastic team player known for collaborative work ethic and contribution to team success
Proficient in delivering engaging sales presentations that effectively showcase product/service benefits and drive customer interest and conversions
Experienced in both B2B and B2C markets, with a comprehensive understanding of diverse products and services
Timeline
Account Executive
Adams Outdoor Advertising
01.2024 - Current
LTL Account Executive
XPO Logistics Inc. (LTL)
04.2021 - 12.2023
Key Account Executive
XPO Logistics Inc. (RXO)
10.2018 - 04.2021
Account Executive: New Business Team
Infinity
01.2018 - 10.2018
Account Executive: Pre Sales
Infinity
1 2016 - 1 2018
Associate of Arts - Business Management
Washtenaw Community College
High School Diploma -
Pioneer High School
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