Brian Palacios
Maylene,AL
Summary
Resourceful Shipping and Receiving Coordinator experienced in inventory management, logistics coordination, and process optimization. Achieved improved efficiency in shipping processes and enhanced team productivity through effective communication and problem-solving. Focused on delivering high-quality service while managing operations under pressure.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Shipping and Receiving Coordinator
Jabil Inc
Mebane, North Carolina
05.2022 - 06.2025
- Coordinated inbound and outbound shipments to ensure timely delivery.
- Managed inventory control processes through Jabil's warehouse management system to ensure accurate stock levels.
- Organized shipping documentation for compliance with regulations and standards.
- Oversaw packaging operations to maintain product quality during transport.
- Collaborated with suppliers to resolve shipping discrepancies and issues.
- Trained new staff on shipping procedures and safety protocols.
- Conducted regular audits of inventory levels to ensure accuracy and efficiency.
- Communicated with logistics teams to optimize transportation routes and schedules.
- Organized warehouse storage space for efficient management of inventory.
- Assisted with loading and unloading trucks using forklifts or pallet jacks as needed.
- Tracked shipment progress and communicated updates to customers to enhance satisfaction with product availability.
- Received customer orders, prepared packing lists, and shipped items accordingly.
- Managed daily operations related to freight, including scheduling pickups and deliveries.
- Prepared bills of lading, invoices, and other shipping documents.
- Ensured that all necessary paperwork is completed accurately prior to shipment release.
- Reported employee time, job expenses and inspections results in work records.
- Developed detailed price quotes for potential customers based on product specifications and market trends.
- Held staff meetings to share project information and address specific issues.
- Inspected equipment for wear, specifications adherence and issues.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Monitored workers and reviewed completed work for proper performance.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Assessed job sites to determine work needed.
- Estimated project materials, time and staffing requirements based on work orders and job specifications.
- Completed or assisted with difficult or skilled tasks.
- Utilized shipping software to schedule pickups and track shipment statuses.
- Analyzed shipping data to identify trends and areas for cost savings.
- Resolved issues related to damaged or lost shipments in a timely manner.
- Trained new employees on shipping procedures and best practices.
- Developed and maintained relationships with shipping vendors to facilitate timely deliveries and resolve issues.
- Monitored shipment progress and provided updates to internal teams and customers.
- Sorted and organized inventory to ensure optimal storage efficiency.
- Monitored stock levels and reported shortages to management for replenishment.
- Followed safety guidelines consistently to minimize workplace hazards and accidents.
- Maintained accurate inventory records through data entry into computer systems.
- Assisted with physical inventories including counting, sorting, labeling.
- Monitored expiration dates on products stored in the warehouse.
- Reported any discrepancies between actual stock on hand versus system count to supervisor immediately.
- Restocked shelves with ordered merchandise when necessary.
- Utilized problem-solving skills to troubleshoot issues that arose during daily operations.
- Assembled boxes or crates for shipping purposes as needed.
- Unpacked incoming materials and supplies in designated storage areas.
Professional parts expert /Store Manager of Operations
AutoZone
Haw River, North Carolina
01.2021 - 06.2025
- Oversaw daily store operations to ensure smooth workflow and efficiency.
- Trained and mentored staff on service standards and product knowledge, improving customer service quality.
- Managed inventory levels to maintain optimal stock availability and organization.
- Implemented store policies to enhance customer satisfaction and team performance.
- Conducted regular audits to ensure compliance with safety and operational standards.
- Led team meetings to discuss goals, address challenges, and encourage collaboration.
- Developed promotional displays that increased customer engagement and enhanced product visibility.
- Resolved customer complaints promptly and professionally.
- Monitored stock levels regularly to avoid out-of-stock situations.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Reviewed customer feedback to identify operational improvements, leading to increased customer satisfaction.
- Trained and mentored associates to teach daily tasks and procedures.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited, trained and managed a team of 20+ employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Developed and maintained store policies, procedures and operations manual.
- Ensured that store was clean and organized at all times.
- Organized promotional events such as special sales or discounts.
- Recruited, trained, coached and mentored staff members in customer service skills.
freight handler / truck unloader
Walmart
Graham, NC
04.2016 - 09.2020
- Loaded and unloaded freight efficiently in a fast-paced environment.
- Operated forklifts and pallet jacks to move products safely.
- Inspected incoming shipments for accuracy and quality standards.
- Organized warehouse space for optimal product storage and accessibility.
- Collaborated with team members to streamline loading processes.
- Maintained cleanliness and safety standards throughout the work area.
- Reported inventory discrepancies and damaged goods to management promptly.
- Assisted in training new hires on operational procedures and equipment use.
- Loaded and unloaded freight from trucks using a forklift, pallet jacks, and hand trucks.
- Used boards and pallets to stack freight at designated locations.
- Inspected shipments for damages or discrepancies prior to loading and unloading.
- Verified loads against shipping papers, noting in writing any overages, shortages or damages.
- Maintained cleanliness of work area at all times while following proper sanitation guidelines.
- Scanned and documented freights and assigned appropriate marking labels with identifying information.
- Assisted in training new warehouse employees.
- Collaborated with other departments on projects related to freight handling activities.
- Monitored inventory levels to ensure timely restocking of supplies.
- Adjusted work methods and strategies to meet daily changing priorities and deadlines.
- Entered shipment details into database.
- Prepared bills of lading, invoices, labels, shipping documents. as needed.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Organized products in the warehouse for easy access and inventory management.
- Transported packages with care to prevent damage during unloading. while unloading and transporting.
Education
Thompson High School
Alabaster, ALSkills
- Inventory control
- Shipping compliance
- Warehouse management
- Freight coordination
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Shipping and Receiving Coordinator
Jabil Inc
05.2022 - 06.2025
Professional parts expert /Store Manager of Operations
AutoZone
01.2021 - 06.2025
freight handler / truck unloader
Walmart
04.2016 - 09.2020
Thompson High School