Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline
Technical Skills

Brian Pernia

Jakes Burgers And Beer
Little Elm,TX
2
Languages
10
years of professional experience

Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.

Work History

Bartender

2 Years 5 Months
Jakes Burgers And Beer | 02.2024 - 07.2026
  • Provided exceptional customer service, fostering repeat business through rapport building.
  • Created signature cocktails and curated drink menus to enhance customer satisfaction.
  • Trained new bartenders on service standards and cocktail preparation techniques.
  • Managed bar inventory, ensuring timely restocking and minimizing waste.

Server

2 Years 6 Months
Cheesecake Factory Inc | 02.2023 - 08.2025
  • Managed multiple tables efficiently, maintaining high service quality during peak hours.
  • Trained and mentored new servers on menu knowledge and service standards.
  • Implemented suggestions for improving workflow, enhancing dining experience for patrons.
  • Assisted in inventory management, tracking stock levels of food and beverage supplies.

Apple Specialist

1 Year
Apple | 01.2023 - 01.2024
  • Delivered exceptional customer experiences by providing expert product knowledge and personalized recommendations.
  • Implemented feedback mechanisms to enhance product offerings and customer satisfaction levels.
  • Analyzed customer interactions to identify trends, driving improvements in service strategies.
  • Led initiatives to optimize inventory management, ensuring availability of key products for customers.

Apple Specialist

1 Year 5 Months
Apple | 07.2021 - 12.2022
  • Cultivated exceptional customer experiences through expert product knowledge and tailored recommendations.
  • Guided customers through troubleshooting processes, ensuring efficient resolution of technical issues.
  • Conducted training sessions for new staff, enhancing team performance and product understanding.
  • Collaborated with cross-functional teams to streamline operations and improve service delivery.

Delivery driver

2 Months
Pernia Transportation Company | 05.2021 - 07.2021
  • Ensured customer satisfaction by delivering merchandise in perfect condition and coordinating timely installation.
  • Ensured timely deliveries by following optimized route plans and traffic regulations.
  • Conducted vehicle inspections to maintain safety and compliance standards consistently.
  • Communicated effectively with dispatch to resolve delivery issues promptly.

Graphic Designer

3 Months
Building Neighborhood Together | 02.2021 - 05.2021
  • Designed email blasts, catalogs, posters, and other promotional materials using Adobe InDesign, Photoshop, and Illustrator, enhancing brand visibility and engagement.
  • Designed engaging visual content for community outreach programs, enhancing participant engagement and awareness.
  • Collaborated with cross-functional teams to develop branding materials that aligned with organizational goals.
  • Created digital assets for social media campaigns, increasing online presence and community interaction.

Graphic Designer

4 Months
Synchronicity Theatre | 01.2021 - 05.2021
  • Conducted tests on product designs using models, prototypes, and computer-aided technology to inform design revisions.
  • Designed brand identity materials, including logos and promotional graphics, enhancing visual consistency across platforms.
  • Collaborated with cross-functional teams to develop marketing collateral that supports community engagement initiatives.
  • Utilized Adobe Creative Suite to create visually compelling designs that effectively communicate messages to diverse audiences.

Server

8 Months
Mecha | 09.2020 - 05.2021
  • Experience as a server dealing with customer services, multitasking, handling food and drinks.
  • Delivered excellent service to enhance customer satisfaction and create positive dining experiences.
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
  • Managed multi-table service efficiently, ensuring timely order delivery and accuracy.
  • Trained new staff on restaurant protocols and menu offerings, fostering team competence.

Graphic Designer

4 Months
Unilever | 09.2020 - 01.2021
  • Developed and produced technical illustrations for brochures, banners, and signs to enhance visual communication.
  • Designed visual assets for community outreach programs, enhancing engagement and participation.
  • Collaborated with cross-functional teams to develop branding guidelines and marketing materials.
  • Managed graphic design projects from concept through execution, ensuring alignment with organizational goals.

Server

1 Year 5 Months
Chips Family Restaurant | 08.2018 - 01.2020
  • Experience as a server dealing with customer services, multitasking, handling food and drinks.
  • Delivered attentive service to enhance customer satisfaction and address inquiries promptly.
  • Delivered exceptional customer service, enhancing guest satisfaction and experience.
  • Streamlined order processing, ensuring timely and accurate service delivery.
  • Trained new staff on restaurant protocols and menu knowledge, fostering team efficiency.

Runner

1 Year 7 Months
The Chelsea | 08.2016 - 03.2018
  • Ensured food quality met established standards.
  • Decorated the plate design according to the chef's preferences.
  • Delivered exceptional customer service, ensuring a welcoming atmosphere for all guests.
  • Collaborated with kitchen staff to facilitate timely and accurate food delivery.

Education

Central High School | Bridgeport, CT | 06-2018
AP Chemistry AP Physics AP African American Lit AP Language and Composition

- Graphic Design

University of Bridgeport | Bridgeport, CT | 08-2022

Skills

managing bar inventory
providing customer recommendations
creating signature cocktails
designing drink menus
Menu development
Draft preparation
Final layout review
Printer coordination

Languages

Spanish
English

Timeline

Bartender

Jakes Burgers And Beer
02.2024 - 07.2026Read More

Server

Cheesecake Factory Inc
02.2023 - 08.2025Read More

Apple Specialist

Apple
01.2023 - 01.2024Read More

Apple Specialist

Apple
07.2021 - 12.2022Read More

Delivery driver

Pernia Transportation Company
05.2021 - 07.2021Read More

Graphic Designer

Building Neighborhood Together
02.2021 - 05.2021Read More

Graphic Designer

Synchronicity Theatre
01.2021 - 05.2021Read More

Server

Mecha
09.2020 - 05.2021Read More

Graphic Designer

Unilever
09.2020 - 01.2021Read More

Server

Chips Family Restaurant
08.2018 - 01.2020Read More

Runner

The Chelsea
08.2016 - 03.2018Read More

Central High School

Read More

University of Bridgeport

from Graphic Design
Read More

Technical Skills

  • Adobe AI, PS, XD, ID
  • Microsoft applications Excel, Powerpoint, Word
Brian Pernia