Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Work History
Bartender
2 Years 5 Months
Jakes Burgers And Beer | 02.2024 - 07.2026
Provided exceptional customer service, fostering repeat business through rapport building.
Created signature cocktails and curated drink menus to enhance customer satisfaction.
Trained new bartenders on service standards and cocktail preparation techniques.
Managed bar inventory, ensuring timely restocking and minimizing waste.
Server
2 Years 6 Months
Cheesecake Factory Inc | 02.2023 - 08.2025
Managed multiple tables efficiently, maintaining high service quality during peak hours.
Trained and mentored new servers on menu knowledge and service standards.
Implemented suggestions for improving workflow, enhancing dining experience for patrons.
Assisted in inventory management, tracking stock levels of food and beverage supplies.
Apple Specialist
1 Year
Apple | 01.2023 - 01.2024
Delivered exceptional customer experiences by providing expert product knowledge and personalized recommendations.
Implemented feedback mechanisms to enhance product offerings and customer satisfaction levels.
Analyzed customer interactions to identify trends, driving improvements in service strategies.
Led initiatives to optimize inventory management, ensuring availability of key products for customers.
Apple Specialist
1 Year 5 Months
Apple | 07.2021 - 12.2022
Cultivated exceptional customer experiences through expert product knowledge and tailored recommendations.
Guided customers through troubleshooting processes, ensuring efficient resolution of technical issues.
Conducted training sessions for new staff, enhancing team performance and product understanding.
Collaborated with cross-functional teams to streamline operations and improve service delivery.
Delivery driver
2 Months
Pernia Transportation Company | 05.2021 - 07.2021
Ensured customer satisfaction by delivering merchandise in perfect condition and coordinating timely installation.
Ensured timely deliveries by following optimized route plans and traffic regulations.
Conducted vehicle inspections to maintain safety and compliance standards consistently.
Communicated effectively with dispatch to resolve delivery issues promptly.
Graphic Designer
3 Months
Building Neighborhood Together | 02.2021 - 05.2021
Designed email blasts, catalogs, posters, and other promotional materials using Adobe InDesign, Photoshop, and Illustrator, enhancing brand visibility and engagement.
Designed engaging visual content for community outreach programs, enhancing participant engagement and awareness.
Collaborated with cross-functional teams to develop branding materials that aligned with organizational goals.
Created digital assets for social media campaigns, increasing online presence and community interaction.
Graphic Designer
4 Months
Synchronicity Theatre | 01.2021 - 05.2021
Conducted tests on product designs using models, prototypes, and computer-aided technology to inform design revisions.
Designed brand identity materials, including logos and promotional graphics, enhancing visual consistency across platforms.
Collaborated with cross-functional teams to develop marketing collateral that supports community engagement initiatives.
Utilized Adobe Creative Suite to create visually compelling designs that effectively communicate messages to diverse audiences.
Server
8 Months
Mecha | 09.2020 - 05.2021
Experience as a server dealing with customer services, multitasking, handling food and drinks.
Delivered excellent service to enhance customer satisfaction and create positive dining experiences.
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Managed multi-table service efficiently, ensuring timely order delivery and accuracy.
Trained new staff on restaurant protocols and menu offerings, fostering team competence.
Graphic Designer
4 Months
Unilever | 09.2020 - 01.2021
Developed and produced technical illustrations for brochures, banners, and signs to enhance visual communication.
Designed visual assets for community outreach programs, enhancing engagement and participation.
Collaborated with cross-functional teams to develop branding guidelines and marketing materials.
Managed graphic design projects from concept through execution, ensuring alignment with organizational goals.
Server
1 Year 5 Months
Chips Family Restaurant | 08.2018 - 01.2020
Experience as a server dealing with customer services, multitasking, handling food and drinks.
Delivered attentive service to enhance customer satisfaction and address inquiries promptly.
Delivered exceptional customer service, enhancing guest satisfaction and experience.
Streamlined order processing, ensuring timely and accurate service delivery.
Trained new staff on restaurant protocols and menu knowledge, fostering team efficiency.
Runner
1 Year 7 Months
The Chelsea | 08.2016 - 03.2018
Ensured food quality met established standards.
Decorated the plate design according to the chef's preferences.
Delivered exceptional customer service, ensuring a welcoming atmosphere for all guests.
Collaborated with kitchen staff to facilitate timely and accurate food delivery.
Education
Central High School | Bridgeport, CT | 06-2018
AP Chemistry
AP Physics
AP African American Lit
AP Language and Composition
- Graphic Design
University of Bridgeport | Bridgeport, CT | 08-2022