Brian P. Hynous
Rochester
Summary
Dynamic Sales Account Manager with a proven track record at Toyoda Gosei Co, excelling in supply chain management and fostering client relationships. Adept at leveraging analytical skills to drive profitability and enhance customer satisfaction, while effectively coordinating cross-functional teams to deliver tailored solutions. Passionate about achieving strategic business goals.
Overview
26
26
years of professional experience
Work History
Sales Account Manager
Toyoda Gosei Co
Troy
04.2016 - Current
- Managed client accounts, fostering strong relationships with key stakeholders to enhance client retention.
- Coordinated cross-functional teams to deliver tailored solutions for clients, ensuring alignment with their specific needs.
- Worked closely with company executives to identify new business partnerships, securing opportunities.
- Monitored market conditions, product innovations, and competitor activity, adjusting account sales strategies to capitalize on emerging trends.
- Resolved customer inquiries promptly and efficiently while maintaining high levels of customer satisfaction.
- Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
Account Manager
Samlip Co. (DBA SL America)
Auburn Hills
01.2016 - 04.2016
- Managed GM account to enhance customer satisfaction and drive profitability.
- Assist in creating sales strategies to achieve corporate sales targets and support company vision of One Cost Model.
- Coordinated commercial activities across organization, including engineering changes, quality improvements, price quotations, negotiations, and reporting.
- Coordinate cross functionally with engineering, purchasing, finance and cost estimating in weekly milestone / deliverable meetings.
- Managed and updated internal sales systems, tracking and reporting changes to management.
- Adhere to AIAG standard of APQP (PPAP) method of program/project management.
Project Manager Analyst
Ford Motor Company, DBC (Contracted through G-TECH)
Dearborn
02.2015 - 12.2015
- Facilitated weekly feedback meetings with D & R Engineer, Purchasing, Cost Estimating, and Finance to analyze financial cost calculation data and relay timing adjustments to corporate stakeholders and external suppliers.
- Monitored program timelines to ensure all business units met project milestones.
- Managed supplier invitations and communications during tear-down kick-off exercises in the benchmarking facility.
- Oversaw supplier financial feedback data in cost calculation spreadsheets to ensure accuracy and alignment.
- Communicated any changes / deltas to supplier and requested amendments based upon alignment and recommendation from Team of 4 (Engineering, Purchasing, Cost Estimating and Finance).
- Prepared cost walk presentations based upon data received from exercises.
- Assisted Project Management and Purchasing team with request for quotation and sourcing activities during Benchmarking Exercise.
- Communicated any project mid-cycle design changes to Benchmarking team.
Business Analyst / Project Coordinator
FIAT Chrysler Automobiles, CTC (Contracted through G-TECH)
Auburn Hills
02.2014 - 02.2015
- Coordinated internal stakeholders' requests with ITM to implement solutions that enhanced functionality of the client's intranet portal.
- Worked cross-functionality as a liaison between various Client Stakeholders and ITM colleagues to execute timely and appropriately scoped projects throughout the entire change process.
- Managed stakeholder expectations and administered Client Management and Change Operations process (CM & C), analyzing site usage metrics and overseeing content management and survey administration.
- Clarified project scope and deliverables to ensure alignment with stakeholder expectations.
- Multi-tasked in the management of many projects at various stages in the change process while effectively documenting and communicating key stage progression and KPIs via presentations and reports to all key stakeholders.
- Led meetings with stakeholders using Microsoft Lync and Go-To Meetings to facilitate discussions.
- Actively managed meeting logistics, took minutes, and gathered data for next steps/action items.
- Documented various phases of IT projects via SharePoint & Excel.
- Tested Mobile DealerCONNECT application on mobile devices for local dealerships, contributing to operational improvements.
Corporate Account Manager
SHI International Corp.
Southfield
06.2013 - 01.2014
- Established Tier 1 partnerships with key OEM hardware and software vendors for customer resale.
- Optimized Microsoft Enterprise Agreements through cost/gap analysis and quarterly business reviews to identify cost reductions and forecast future licensing needs.
- Project manage full strategic solutions to IT department key stakeholders through SHI core lines of business (commodity, software licensing, managed services and data center).
- Analyzed customer software, hardware, and datacenter environment against competition and similar products in the marketplace.
- Effectively communicated viable opportunities, current findings and emerging technologies based upon this analysis to IT Director /CIO.
Account Manager Higher Education
iDashboards
Troy
04.2012 - 05.2013
- Negotiated price changes and fulfilled GSA requirements/updates for pricing packages tailored to institutions of higher education.
- Consulted with technical C-Level IT administrators in higher education to deliver enterprise-level SaaS business intelligence executive dashboard solutions.
- Regularly worked with procurement departments on submitted RFP/RFQs.
- Communicated between technical software engineers and customers to manage and coordinate logistics of software implementations.
- Managed key prospects and critical-trigger events through social media, Google Alerts, RSS Feeds, Jigsaw, and targeted marketing campaigns.
- Analyzed customer and competition in the marketplace to find opportunity to drive cost savings.
- Position was removed as part of company downsizing
Logistics Analyst/Project Manager
CH Robinson Worldwide
Indianapolis
01.2000 - 12.2006
- Negotiated RFPs and successfully competed regularly on large national bids for multiple high-volume transportation lanes, which procured in excess of $450,000 net revenue for CH Robinson.
- Maintained P & L for large accounts, analyzed business operations, capacity trends, and fuel costs to project future risk, utilizing capacity and forecasting revenues to minimize transportation and inventory costs.
- Managed multiple profitable relationships with over 20 customers and managed international shipments utilizing over 50 different multi-modal vendors.
- Analyzed graphs, charts of fuel matrices and shipping lane routes/patterns to maximize equipment and container efficiency.
- Coordinated EDI shipments for two multi-million dollar publishing accounts, managing daily order consolidation, shipment tracking, and problem-solving to ensure timely deliveries.
- Managed accounts receivable and payable, ensuring financial records accuracy and supporting seamless financial operations.
- Imported, exported, manipulated and summarized KPI data through financial models via EXCEL (utilized pivot tables).
- High degree of organization and follow-up to manage basic shipment routing, tracking client orders and ensuring timely shipment and/or delivery by carriers.
- Managed BOM and coordinated commercial changes.
Education
Bachelor of Arts - Communications
University Of Detroit Mercy
Detroit, MI01-1997
Skills
- Supply chain management
- GM Global purchasing process
- Ford Global process
- SAP
- FCA Systems
- Microsoft Office Suite
- SharePoint
- Technical aptitude
- Analytical
- Quantitative
- Critical Thinking
- Reasoning
- Logical
- Organization
- Communication
Timeline
Sales Account Manager
Toyoda Gosei Co
04.2016 - Current
Account Manager
Samlip Co. (DBA SL America)
01.2016 - 04.2016
Project Manager Analyst
Ford Motor Company, DBC (Contracted through G-TECH)
02.2015 - 12.2015
Business Analyst / Project Coordinator
FIAT Chrysler Automobiles, CTC (Contracted through G-TECH)
02.2014 - 02.2015
Corporate Account Manager
SHI International Corp.
06.2013 - 01.2014
Account Manager Higher Education
iDashboards
04.2012 - 05.2013
Logistics Analyst/Project Manager
CH Robinson Worldwide
01.2000 - 12.2006
Bachelor of Arts - Communications
University Of Detroit Mercy